Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Katerina Serafimovski

Jülich

Summary

Offering strong foundation in Business Administration alongside the financial sector, specifically credit. Eager to learn and grow within corporate environment. I bring the ability to quickly grasp new concepts and effectively apply them to improve operational processes. Ready for an opportunity to learn, improve, and continue to further my experience in a financial related position.

Overview

8
8
years of professional experience

Work History

Work Force Staffing and Fulfillment Associate

Amazon
Mönchengladbach, Germany
06.2024 - 12.2025
  • Pick customer orders and stock articles quickly as possible with minimal error while maintaining cleanliness within the pods
  • Qualify potential candidates for quick telephone interviews and next steps, then prepare onboarding paperwork and work contracts

Credit Analysis Underwriter

Rocket Mortgage
Detroit, Michigan
08.2020 - 08.2022
  • Review loan applications for qualification issues using documents obtained from client while following LPA/DU guidelines (Conventional: multi prop,self-employed, rental and Texas loans)
  • Communicate with bankers,and communication specialist when clients need to provide additional documentation, and well as explaining the why, so that our clients have the best experience possible
  • Maintain highest daily loans worked, as well as aid others on the team having trouble meeting daily goals.

Team Coordinator/Administrative Assistant

Rocket Mortgage
Detroit, Michigan
04.2019 - 08.2020
  • Participate in the planning and execution of team events
  • Schedule and book meetings for VP of Legal
  • Maintain up-to-date paperwork, maintaining documents, such as team member purchases, event purchases, and travel requests
  • Purchase and distribute gifts/awards to higher team member experience

Billing Clerk

Central Transport
Sterling Heights, Michigan
08.2017 - 01.2018
  • Locate and correct data entry errors
  • Compare data with source documents, or re-enter data
  • Verify accuracy of billing data

Education

Bachelor of Business Administration - Business Management

Wayne State University
Detroit, MI
06.2018

Skills

  • Financial Analysis
  • Document Analysis
  • Customer Service
  • Data entry
  • Communication to C Executives
  • Time management
  • Friendly and courteous
  • Order picking skills
  • Detail-oriented
  • Warehouse operations
  • Calendar Management
  • Schedule Meetings for Departments
  • Teamwork and collaboration
  • Willing to learn
  • Attention to detail

Languages

English (Native)

Macedonian (Second language)

German (B1)

Timeline

Work Force Staffing and Fulfillment Associate

Amazon
06.2024 - 12.2025

Credit Analysis Underwriter

Rocket Mortgage
08.2020 - 08.2022

Team Coordinator/Administrative Assistant

Rocket Mortgage
04.2019 - 08.2020

Billing Clerk

Central Transport
08.2017 - 01.2018

Bachelor of Business Administration - Business Management

Wayne State University