Katerina Thompson
Bonney Lake,WA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
8
8
years of professional experience
Work History
Security Professional
Allied Universal Security Services
Lakewood, WA
08.2023 - 12.2024
- Monitored security systems to ensure safe environment for clients and personnel.
- Conducted regular patrols to detect and deter potential security breaches.
- Trained new staff on company policies and emergency response procedures.
- Responded promptly to incidents, ensuring effective resolution and documentation.
- Collaborated with law enforcement during investigations to enhance safety protocols.
- Developed and implemented security strategies to mitigate risks within facilities.
- Recorded incident reports with detailed accounts of occurrences.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
- Investigated suspicious activities and persons to maintain security of premises.
- Acted as deterrent to prevent criminal actions, vandalism and misconduct to allow business to conduct operations in safe environment.
Front Desk Receptionist
Days Inn By Wyndham
Champaign, IL
05.2021 - 05.2022
- Achieved streamlined front desk operations by optimizing check-in and check-out processes.
- Elevated customer satisfaction through proactive management of guest inquiries and exceptional service.
- Enhanced booking accuracy and reduced errors through effective administration of reservation systems.
- Developed a collaborative team environment by training new staff on front desk procedures.
- Improved guest experiences by resolving complaints in a timely manner.
- Created a welcoming atmosphere for guests at the front desk, promoting enjoyable conversations during check-in.
Baggage Handler
McGee Air Services
Seatac, WA
05.2019 - 05.2020
- Loaded and unloaded aircraft efficiently.
- Assisted with baggage cart operations.
- Performed duties in various weather conditions.
- Acted as wing walker to facilitate safe aircraft gate arrivals.
- Operated company vehicles, including tugs and belt loaders.
- Cleared baggage belts consistently in piers.
- Managed timely delivery of delayed bags to prevent flight issues.
- Organized station by removing foreign objects and debris.
Express Detailer
Classy Chassis
Lakewood, WA
04.2017 - 06.2019
- Performed detailed cleaning of vehicle interiors and exteriors.
- Applied hand wax to vehicles to enhance shine and protection.
- Conducted vacuuming of vehicle interiors to maintain cleanliness.
- Washed and organized all cleaning rags during shifts.
- Refilled detailing supplies and bottles as necessary throughout shifts and at the end of each shift.
- Cleared and sanitized workspaces following each detailing session.
- Maintained cleanliness of the lot during downtime and restocked detailing carts.
- Operated vehicles through the car wash upon request.
- Managed car key handling responsibly during each detailing task.
- Reviewed each vehicle post-detailing to ensure quality before customer presentation.
- Emptied self-service vacuums and disposed of trash as required.
- Secured shop by turning off all valves and lights at 7 PM.
Secretary
Royal Life Centers at Puget Sound
Sumner, WA
12.2016 - 11.2017
- Emails
- Billing information
- Answering calls, taking messages and handling correspondence
- Typing, preparing and collating reports.
- Filing
- Logging/Processing bills/Expenses
- Prioritizing Workloads
- Processed new client information
- Interacting with all clients and visiting guests
Education
High School Diploma -
Kanana Fou High School
Pago Pago, American Samoa05.2010
Skills
Emergency response
CCTV monitoring
Risk assessment
Secure coding practices
Security screening
Daily incident reporting
Entrance monitoring
Friendly, positive attitude
Teamwork and collaboration
Customer service
Time management
Attention to detail
Multitasking
Dependable and responsible
Computer skills
Calm under pressure
Active listening
Timeline
Security Professional
Allied Universal Security Services
08.2023 - 12.2024
Front Desk Receptionist
Days Inn By Wyndham
05.2021 - 05.2022
Baggage Handler
McGee Air Services
05.2019 - 05.2020
Express Detailer
Classy Chassis
04.2017 - 06.2019
Secretary
Royal Life Centers at Puget Sound
12.2016 - 11.2017
High School Diploma -
Kanana Fou High School