Nicholas Marsh
Great Falls,US
Summary
With hands-on experience, eager to learn new skills and advance knowledge. Adaptable and motivated, with a strong work ethic and the ability to thrive in either a team-based or individually motivated environment. Focused Security Manager bringing four years of experience in security landscape. Reliable and dedicated with passion for reducing corporate liabilities. Skilled managing, training and developing security team members. Talented Security Specialist adept at evaluating visitors, shipments and supplies for security issues. Disciplined and hardworking team player with superior skills in observing behavior, managing conflicts and solving problems gained over four year career in security. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Sharp Security Guard with demonstrated skill assessing suspicious situations and individuals and responding appropriately. Vigilant and watchful with exceptional skills in supicious and illegal. Carries out instructions effectively. Sharp security guard with demonstrated skill assessing suspicious situations and individuals and responding appropriately. Vigilant and watchful with exceptional skills in security procedures and surveillance. Carries out instructions effectively.
Overview
24
24
years of professional experience
Work History
Security Professional
Great Falls Prerelease Community
Great Falls, MT
- Gathered information, identified and implemented resolution, planned follow-up, and logged and filed incident reports to successfully manage complaints
- Greeted guests professionally and courteously in order to create a welcoming environment while keeping safety in mind
- Patrolled the interiors of buildings and the grounds of the facility to identify and deter threats to assets
- Looked into all security and safety issues
- Avoided crimes by reporting any unusual, unauthorized, or illegal activity on the premises right away
- Remained calm, assertive, and mindful to think critically and solve problems during stressful situations
- Kept accurate and detailed records of everything that happened during each shift
- Kept incident reports with detailed descriptions of what happened
- Conducted security audits in order to identify flaws
- Checked the identification of everyone who entered and exited the facility to eliminate unauthorized visitors.
Armored Car Driver
Garda
Helena, MT
- Maintained my flexibility and adapted to new situations in rapidly changing environments
- Kept a physical presence at the entrances and exits and carefully monitored the CCTV
- Performed cash drops while maintaining complete security and control over the drop box
- Used physical or verbal techniques to investigate suspicious activities and resolve concerns
- Used two-way radios, mobile phones, and other technological devices to communicate with the security team and building supervisors.
- Maintained detailed records of all trips, including routes taken and any stops made along the way.
- Loaded and unloaded cargo from armored vehicle in a safe and secure manner.
Correctional Officer
Montana State Prison
Deer Lodge, MT
04.2008 - 10.2008
- Head counts, visitor logs, and scheduled activities were all used to keep track of inmates
- Built solid relationships with staff and residents to keep institution safe and secure
- Was in charge of 75 inmates who were housed in a maximum security unit
- Discussed the links between criminal behavior and anger management issues, as well as drug and alcohol abuse, with offenders
- Observed residents' behavior both individually and in groups
- Cleaned prisoner holding areas to prevent the spread of disease or infection
- Looked for contraband in the building and grounds, as well as the living quarters and work areas.
- Conducted searches of inmates, cells, and prison grounds to detect contraband or illegal activities.
Track Laborer
Montana Rail Link
Helena, MT
04.2000 - 03.2008
- Cleaned dirty track parts and cut back vegetation impeding efficient track use to prevent or correct hazardous conditions
- Inspected sections of tracks for areas that needed repair or maintenance
- Made adjustments to previously laid track parts in order to meet long-term maintenance goals and maintain safety standards.
- Operated a variety of hand tools such as shovels, picks, rakes, tampers, hammers, sledges and bars to clear debris from tracks or remove old rail.
- Conducted safety inspections at assigned locations to ensure proper functioning of all equipment.
- Assisted in the installation of new rails and other components along railroad tracks.
- Tamped ballast around the ties to provide support for the rails and maintain stability of the track structure.
- Cleaned up work area after each shift to keep it tidy and hazard-free.
- Completed maintenance and repairs on tracks and adjacent equipment.
- Identified and reported damaged track following patrol of designated track sections.
- Loaded supplies onto trucks for delivery to various sites along the railway line.
- Repaired or replaced defective bolts, spikes and anchors that secure track structures in place.
Shelf Stocker
County Market Grocery Store
Helena, MT
09.2001 - 05.2002
- Regularly checked inventory levels of existing stock to determine reorder needs.
- Ensured all safety procedures were followed when handling heavy items or operating machinery such as forklifts or pallet jacks.
- Maintained store shelves by removing expired products, rotating stock, and restocking items as needed.
- Inspected incoming goods for damages or defects before stocking them on the shelves.
- Provided excellent customer service at all times while interacting with shoppers.
- Adhered strictly to company guidelines governing security protocols related to receiving and stocking merchandise.
- Responded quickly to customer inquiries regarding product availability or pricing information.
- Assisted customers in locating merchandise on the sales floor.
Security Professional
Helena Pre-release Center
Helena, MT
- Greeted guests professionally and courteously in order to create a welcoming environment while keeping safety in mind
- Patrolled the interiors of buildings and the grounds of the facility to identify and deter threats to assets
- Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises
- Triaged problems quickly, providing precise and clear information while working under minimal supervision
- Remained calm, assertive, and mindful to think critically and solve problems during stressful situations.
Sales Associate
Walmart
Helena, MT
- Greeted customers and provided exceptional customer service.
- Assisted customers with product selection, sizing and styling.
- Maintained up-to-date knowledge of store merchandise and policies.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Maintained cleanliness of store environment including floors, windows, displays.
- Helped customers find specific products, answered questions and offered product advice.
- Answered incoming telephone calls to provide store, products and services information.
- Built relationships with customers to encourage repeat business.
- Restocked shelves as needed to ensure sufficient inventory levels.
Security Professional
Bozeman Re-entry program
Bozeman, MT
- Monitored network traffic for suspicious activities and responded appropriately to incidents.
- Ensured compliance with applicable laws, regulations and organizational policies regarding data protection and privacy issues.
- Responded promptly to requests from users related to their access rights or privileges.
- Supervised property entrances and exits and monitored employee safety.
- Monitored [Number] square foot property for security issues.
- Responded to incidents of workplace violence and unruly behavior on company property.
- Maintained high levels of alertness throughout shifts.
- Completed required shift logs and reports, highlighting routine activities, suspicious circumstances and critical incidents.
Prison Officer
Crossroads Correctional Center
Shelby, MT
- Was in charge of 725 inmates who were housed in a maximum security unit
- Completed sanitation and maintenance inspections in the dorms and reported the findings to management
- Was in charge of resolving disagreements and negotiating mutually beneficial agreements between parties
- Placed a high value on punctuality and worked hard to maintain an excellent attendance record, consistently arriving at work ready to work right away
- Looked for contraband in the building and grounds, as well as the living quarters and work areas
- Checked for potential hazards in the facility's plumbing, outside areas, locks, and cells
- Built strong relationships with staff and residents to keep the institution safe and secure
- Made rounds and conducted head counts and roll calls at predetermined intervals.
Security Supervisor
MAV
Bozeman, MT
- Developed improved training methods with focus on public safety and officer awareness
- Was in charge of the grounds, employee entrances and exits, and on-duty security officers
- Aided in the growth of the company by establishing and maintaining new client relationships
- In charge of a team of 4 security personnel during a shift
- Led team of 4 guards in monitoring high volume of mall traffic during peak hours and days.
Delivery Driver
Mountain Supply
Bozeman, MT
- Ensured accurate completion of all paperwork associated with deliveries.
- Inspected delivery vehicle to ensure optimal safety and performance prior to each trip.
- Verified accuracy of items loaded onto truck against shipping documents.
- Cleaned interior and exterior of delivery vehicle at end of shift as needed.
- Reported mechanical issues with delivery vehicle to supervisor in a timely manner.
- Performed pre-trip inspections of delivery vehicle according to company guidelines.
- Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.
- Assisted warehouse personnel in packing orders when necessary.
- Transported and safely delivered items to prevent damage or loss.
- Grouped and routed deliveries according to designated areas to maintain efficient delivery times.
- Inspected vehicle and maintained gas, oil and water levels.
- Drove vehicles safely, obeying traffic laws and transportation procedures to avoid accidents.
Compliance Officer
Great Falls Pre-release Services
Great Falls, MT
- Provided guidance on regulatory requirements for business operations.
- Investigated potential violations of applicable rules and regulations.
- Performed fact-finding research by investigating, collecting and analyzing data and compiling in report format.
- Maintained and revised policy procedures for general operation of compliance program.
- Followed proper protocols for reporting suspected violations to internal personnel or outside governing agencies.
- Issued clear warnings to violators, outlining infractions, penalties and remediation steps.
Delivery/Warehouse Worker
National Coatings & Supplies
Great Falls, MT
02.2024 - Current
- Performed cycle counts to maintain accurate inventory records.
- Maintained accurate inventory records using computerized tracking systems.
- Maintained stock levels in accordance with company policies.
- Transported goods to designated areas within the warehouse facility.
- Operated scanners, computers, and other equipment to track orders.
- Loaded and unloaded trucks with hand-trucks, pallet jacks, and forklifts.
- Kept shelves, workstations and pallet areas neat and tidy to maintain safe work environment.
- Used pallet jacks to move items to and from warehouse locations.
- Prepared and completed warehouse orders for delivery or pickup according to schedule.
- Secured items in truck by strapping over protective padding.
- Tagged and wrote identifying information on containers, boxes and cargo.
Education
Basic Studies -
Capital High School
Skills
- Customer Service
- Communications
- First Aid/CPR
- Inventory Management
- Supervision
- Emergency Procedures
- Weapons Screening
- Security Screening
- Safety and Security Procedures
- Professionalism
- Access Control
- Safety and security procedures
- Security Reporting
- Incident Response
- Emergency Response
- Security officer training
Reference
- Mike (406)579-9884
Reference
- Ryan Rowsey (406)431-9571
Reference
- Mark (208)573-9514
Timeline
Delivery/Warehouse Worker
National Coatings & Supplies
02.2024 - Current
Correctional Officer
Montana State Prison
04.2008 - 10.2008
Shelf Stocker
County Market Grocery Store
09.2001 - 05.2002
Track Laborer
Montana Rail Link
04.2000 - 03.2008
Security Professional
Great Falls Prerelease Community
Armored Car Driver
Garda
Security Professional
Helena Pre-release Center
Sales Associate
Walmart
Security Professional
Bozeman Re-entry program
Prison Officer
Crossroads Correctional Center
Security Supervisor
MAV
Delivery Driver
Mountain Supply
Compliance Officer
Great Falls Pre-release Services
Basic Studies -
Capital High School
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