Kateryna Koshelevych
Boca Raton,FL
Summary
Motivated employee with engaging personality and flexible approach. Upbeat, friendly, and anticipating customer needs to facilitate enjoyable experiences.
Overview
5
5
years of professional experience
Work History
Theater Server
IPic Theaters
06.2023 - Current
- Provided attentive service to ensure pleasant dining experiences.
- Assisted guests with menu selections to enhance overall satisfaction.
- Maintained clean and organized workstations for efficient service.
- Collaborated with kitchen staff to deliver timely orders, improving guest satisfaction.
- Communicated effectively with guests to understand and meet their needs.
- Ensured compliance with health and safety regulations for a safe dining environment.
Sales Associate
Nordstrom
11.2022 - 06.2023
- Engage customers in friendly, professional dialogue to determine needs
- Help customers find specific products, answer questions and offered product advice
- Collect payments and provide accurate change
- Complete daily recovery tasks to keep areas clean and neat for maximum productivity
- Answer incoming telephone calls to provide store, products and services information
- Work with fellow sales team members to achieve group targets
- Trained new team members in cash register operation, stock procedures and customer services
Sales Associate
Nordstrom
05.2022 - 11.2022
- Demonstrate and explain merchandise, suggest options suitable for the customers needs
- Style together complete looks for different occasions
- Arrange new merchandise with signage and appealing displays to encourage customer sales and move overstock items
- Build and maintaine relationships with peers and upper management to drive team success
- Maintaine knowledge of current promotions, exchange guidelines, payment policies and security practices
- Answer incoming telephone calls to provide store, products and services information
Sales Associate
Abercrombie Kids
02.2022 - 05.2022
- Adhered to all store policies, rules, and regulations
- Handled all merchandise with care and packed customer bags neatly
- Brought forth an energetic attitude and positive work ethic
- Prevented long waits by quickly and carefully ringing up items, adding to the hassle-free experience of the customer
Server
Crave Sushi
01.2020 - 02.2020
- Greeted all guests with a friendly greeting
- Gained familiarity with menu ingredients and cooking processes to respond to customer inquiries
- Assisted guests with making menu choices
- Transported food products, cleaned tables and counters, and stocked dining room supplies
- Answered phones and took phone orders for customer pick up or delivery
- Handled the restaurant's payment transactions with 99% accuracy
- Fostered a fun atmosphere and family-style work environment
Education
Bachelors - English Language And Literature
Mohyla Black Sea State University
Mykolayiv, Ukraine06-2018
Skills
- Fluent in Russian and Ukrainian
- Sociable personality
- Fast learner
- Ability to work under pressure
- Team player
Languages
Russian
Native or Bilingual
Ukrainian
Native or Bilingual
Timeline
Theater Server
IPic Theaters
06.2023 - Current
Sales Associate
Nordstrom
11.2022 - 06.2023
Sales Associate
Nordstrom
05.2022 - 11.2022
Sales Associate
Abercrombie Kids
02.2022 - 05.2022
Server
Crave Sushi
01.2020 - 02.2020
Bachelors - English Language And Literature
Mohyla Black Sea State University
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