Katesha Gatewood
Casa,AR
Summary
Accomplished RN Case Manager with a proven track record at Hospice Home Care, adept in chronic disease management and providing compassionate support. Excelled in reducing hospital readmissions and enhancing patient care through a multidisciplinary approach and strong clinical judgment. Demonstrated expertise in HIPAA compliance and quality improvement initiatives.
Overview
10
10
years of professional experience
Work History
RN Case Manager
Hospice Home Care
02.2022 - Current
- Provided emotional support to patients coping with chronic illness or end-of-life decisions, fostering resilience during difficult times.
- Managed complex cases involving multiple comorbidities, requiring close monitoring and coordination of various healthcare services.
- Collaborated closely with physicians to develop individualized treatment plans, supporting optimal patient outcomes.
- Educated patients and families on available community resources, facilitating access to necessary support services.
- Reduced hospital readmission rates through effective case management and patient education on self-care techniques.
- Served as a key liaison between patients, families, and healthcare providers, fostering open communication and trust among all parties involved in the care process.
- Advocated for patients'' rights and preferences, working diligently to align care with individual values and goals.
- Evaluated the effectiveness of implemented interventions periodically, adjusting treatment plans as needed to promote optimal patient outcomes.
- Educated patients and caregivers on healthcare protocols and processes.
- Mentored new nursing staff, facilitating a faster learning curve and increased overall team efficiency.
- Participated in quality improvement initiatives aimed at enhancing the delivery of nursing care within the organization.
- Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
- Observed and documented patient factors such as diets, physical activity levels, and behaviors to understand conditions and effectively modify treatment plans.
On-Call RN
Arkansas Hospice
01.2019 - 02.2021
- Expedited response to critical situations by accurately triaging patients based on acuity levels and needs.
- Enhanced patient satisfaction through compassionate care and effective communication with patients, families, and healthcare team members.
- Preserved patient dignity and autonomy by respecting cultural, spiritual, and personal beliefs during the delivery of nursing care.
- Boosted patient trust through open lines of communication and advocacy for their needs and preferences.
- Evaluated patient histories, complaints, and current symptoms.
- Communicated with healthcare team members to plan, implement and enhance treatment strategies.
- Provided skilled, timely and level-headed emergency response to critically-ill patients.
- Prevented complications from arising in at-risk patients through diligent monitoring and early detection of potential issues.
- Conveyed treatment options, diagnosis information and home care techniques to patients and caregivers to continue care consistency.
- Facilitated therapeutic communication, conflict resolution and crisis intervention by redirecting negative behaviors and helping patients regain or improve coping abilities.
- Conducted ongoing monitoring and evaluations of behaviors and conditions, and updated clinical supervisors with current information.
- Saved time for physicians by providing concise yet comprehensive reports regarding changes in patient conditions or concerns.
RN, CVICU
Baptist Health Medical Center
02.2018 - 01.2019
- Managed ventilators for mechanically ventilated patients, collaborating with respiratory therapists to adjust settings as required for optimal patient outcomes.
- Enhanced patient comfort and safety through diligent attention to detail and adherence to strict infection control protocols.
- Safeguarded the mental wellbeing of patients by assessing for delirium, implementing non-pharmacological interventions, and collaborating with interdisciplinary team members to address underlying causes.
- Prevented errors in medication administration by diligently adhering to the "five rights" of medication safety, right patient, right drug, right dose, right route, and right time.
- Enhanced patient satisfaction by engaging in active listening, addressing concerns promptly, and providing timely updates on treatment progress.
- Administered various life-saving medications such as vasopressors, sedatives, analgesics, anticoagulants under stringent protocols ensuring accuracy and safety.
- Maintained a safe environment for patients and staff by regularly participating in unit-based quality improvement initiatives.
- Assisted with bedside procedures such as central line placements, arterial lines insertions, endotracheal intubations ensuring proper sterile technique and efficient teamwork.
- Contributed to reducing hospital readmissions by providing thorough discharge instructions and follow-up care coordination for CVICU patients.
- Reduced complications by closely monitoring and detecting early signs of potential issues in critically ill patients.
- Promoted interdisciplinary collaboration, working closely with physicians, respiratory therapists, pharmacists, and other healthcare professionals to optimize patient care.
- Conducted patient assessments, recorded vitals, and analyzed records and charts to define care requirements.
- Supported families during difficult times by providing compassionate care, education, and emotional support to both patients and their loved ones.
LPN
Legacy Heights Nursing And Rehab
07.2014 - 01.2018
- Utilized time management skills to prioritize tasks effectively, allowing for efficient completion of daily responsibilities.
- Maintained accurate documentation of all relevant clinical data, ensuring compliance with regulatory standards.
- Implemented infection control measures, ensuring a clean and safe environment for patients and staff.
- Managed patient care through closely monitoring respiration, blood pressure, and blood glucose levels.
- Assisted with admissions, appointments, transfers, and discharges.
- Improved patient outcomes by providing high-quality nursing care and closely monitoring vital signs.
- Documented accurate and complete patient information to address patient problems and expected outcomes.
- Provided emotional support to patients and families during difficult times, fostering positive relationships built on trust and compassion.
- Performed routine evaluations of each patient's status, needs, and preferences.
- Addressed any concerns or questions posed by patients or family members promptly to maintain confidence in their care plan.
- Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
- Gathered lab specimens, ordered testing, and interpreted results to diagnose patients.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Increased nursing team cohesiveness through active participation in staff meetings and open communication with colleagues.
Education
Associate Degree In Nursing - Nursing
Baptist Health Schools Little Rock
Little Rock, AR12.2017
Associate Degree In Nursing - Practical Nursing
Baptist Health Schools Little Rock
Little Rock, AR06.2014
Skills
- Chronic Disease Management
- HIPAA Compliance
- Multidisciplinary Approach
- Care Coordination
- Utilization review
- Clinical assessment
- Quality Improvement
- Compassionate and Caring
- Strong Clinical Judgment
- Patient Care Assessment
Timeline
RN Case Manager
Hospice Home Care
02.2022 - Current
On-Call RN
Arkansas Hospice
01.2019 - 02.2021
RN, CVICU
Baptist Health Medical Center
02.2018 - 01.2019
LPN
Legacy Heights Nursing And Rehab
07.2014 - 01.2018
Associate Degree In Nursing - Nursing
Baptist Health Schools Little Rock
Associate Degree In Nursing - Practical Nursing
Baptist Health Schools Little Rock
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