Kathaline Holston

• Identified, researched, and resolved billing variances to maintain system accuracy and currency.
• Updated documentation, reports, and spreadsheets with financial information.
• Answered over 30 telephone calls and in person inquiries with friendly demeanor and full knowledge of billing department processes.
• Completed appeals of denied claims on patient bills.
• Delivered timely and accurate charge submissions.
• Collected payments and applied to patient accounts.
• Filed and updated patient information and medical records.
• Verified insurance of patients to determine eligibility.
• Posting insurance payments daily.

Director of Medical Records

I managed the credentialing process with all insurance companies for over 20 patients

Fulfilled medical records request.

Purchasing Manager

• Stocking the backroom with the new shipment.
• Interacted well with customers to build connections and nurture relationships.
• Reported issues to higher management with great detail.
• Apply proactive maintenance management measures
• Digitize inventory management and asset tracking
• Conduct regular in-house audits and assessments
• Prioritize assets with a direct impact on patient well-being

• Posting payments, claim denials and authorizations
• Placed approximately 15 calls per day as well as managing emails and faxes.
• Identified, researched, and resolved billing variances to maintain system accuracy and currency.
• Researched and resolved billing discrepancies to enable accurate billing.
• Generated monthly billing and posting reports for management review.
• Audited and corrected billing and posting documents for accuracy.

• Delivered quality customer service to address urgent needs and cleaning requests.
• Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
• Mopped hardwood, laminate, ceramic, vinyl, glass and wood surfaces.
• Emptied trashcans and transported waste to collection areas.
• Adhered to professional house cleaning checklist.

• Review history and currents issues with approximately 20 patients a day.
• Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
• Sanitized, restocked, and organized exam rooms and medical equipment.
• Collected and documented patient medical information such as blood pressure and weight.

• Wiring of all electric and electronically controlled components
• Wired air conditioning units for Facebook etc

• Physician billing
• Billed workers comp, Medicaid, Medicare and third party insurances
• Verified accuracy of accounts payable payments, resulting in 40% reduction in payment errors and check reissues.

• Waiver billing
• Home health billing
• Completed multiple tasks for the Human Resources dept.
• Successfully transferred personnel information into electronic medical records

• Experience in several different operating systems for billing and electronic medical records
• Such as Cerner, Micro MD and EMR
• Have experience in Home Medical billing, Family practice, Massage therapy, behavioral health, Surgery and Orthopedic surgery
• Front desk for behavioral site.Fluent in typing, posting payments, insurance denials, workers comp, collections, billing and coding, creating charges, moving charges, creating invoices and Medicare denial process

• Claims, moving charges, posting payments, insurance denials and Medicare denial process
• Billed for Home Medical Equipment

• Manager: Handled day to day tasks, unloading and inventory of arriving merchandise

• Specialized in Medicare billing of home medical supplies
• Fluent in Medicare denial process
• Assisted as team leader before they did away with team leaders