Katharina Lam

* Creating marketing plans, coordinating events, and promoting through social media

* Collaborating with leadership in sales meetings and strategizing plans to meet the needs of the team

* Enhancing client retention programs and nurturing member and client relationships

• Experience booking appointments, giving tours, and selling memberships

• Responsible for answering questions at the art information desk
• Experience recording inventory and pricing books

• Responsible for front of house operations, sales, member check ins, new guests, and prospects
• Assisted with staff training
• Experienced in guest issue resolution
• Sales management
• Responsible for selecting, ordering, and reviewing inventory for the gym

• Responsible for teaching approximately 50 children of various ages on how to create band hats and batons with craft materials during the Summer Streets Event

• Provided an in depth description of programs and guest amenities
• Managed customer transactions, updated files, and processed memberships
• Answered customer telephone calls promptly and appropriately handled needs
• Greeted visitors and customers upon arrival, offered assistance, and answered questions

• Created a curriculum for students ages 6-12 that introduced them to famous artists and their work
• Demonstrated and assisted children in the use of acrylic and water color paint to recreate famous artworks
• Explained color theory and demonstrated the use of the elements and principles of design
• Reviewed and critiqued final submissions
• Provided overall rules of conduct and safety in a classroom setting

• Assisted in teaching children how to use graphite and pencil, acrylic paint, watercolor paint, colored pencil, and pastel
• Prepared the class for the arrival of students
• Provided different methods of application
• Critiqued work and encouraged creativity

• Served customers complicated drinks in fast paced environment
• Concerned with details and time management

• Painted murals designed by the artist
• Applied graphics to canvases

• Welcomed and seated guests
• Concerned with time management and efficiency
• Processed telephone and app orders

• Posted brand oriented content on Instagram
• Assisted at cover parties and events
• Live show assistant

• Kept the studio organized
• Documented artwork
• Assisted in grant and residency applications

• Served customers complicated drinks in fast paced environment
• Concerned with details and time management
• Trained new baristas