Katharina Parker
Columbia,SC
Summary
Proven team player and efficient housekeeper, demonstrated exceptional customer service and cleaning proficiency at The Cleaning Authority. Skilled in maintaining sanitation standards and enhancing customer satisfaction, showcasing strong communication and organizational abilities. Achieved significant improvements in operational efficiency through effective teamwork and adherence to health and safety protocols.
Overview
4
4
years of professional experience
Work History
Housekeeper
The Cleaning Authority
05.2023 - 02.2024
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
Crew Member
Arbys Resturant
10.2022 - 04.2023
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Improved customer satisfaction by providing friendly and efficient service at the register.
Sandwich Artist
SUBWAY®Restaurants
01.2020 - 04.2021
- Greeted guests, promoted specials, and took orders.
- Operated the cash register with accuracy, ensuring proper handling of transactions.
- Kept workplace clean and organized in line with restaurant policies.
- Increased speed of service through effective multitasking and time management skills.
- Maintained a clean and organized workspace, adhering to strict sanitation standards.
- Enhanced customer satisfaction by providing exceptional service and well-crafted sandwiches.
- Demonstrated flexibility by covering shifts when needed, ensuring consistent staffing levels for optimal operation.
Education
High School Diploma -
Puyallup High School
Puyallup, WA06.2022
Skills
- Teamwork
- Housekeeping
- Cleaning and organizing abilities
- Customer Service
- Health and safety compliance
- Excellent oral and written communication
Timeline
Housekeeper
The Cleaning Authority
05.2023 - 02.2024
Crew Member
Arbys Resturant
10.2022 - 04.2023
Sandwich Artist
SUBWAY®Restaurants
01.2020 - 04.2021
High School Diploma -
Puyallup High School
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