Ophthalmic Technician with expertise in visual acuity testing, fundus photography, and patient care. Proven track record in improving patient experiences through accurate data collection and clear communication.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Opthalmic Technician
Island Eye Care
04.2024 - Current
Operated diagnostic instruments, including optical coherence tomography and fundus cameras.
Conducted comprehensive patient eye exams, ensuring accurate data collection and preparation for physician review.
Collected data from visual field tests, retinal imaging, and corneal topography.
Performed visual acuity tests, tonometry, refraction, and various other vision assessments.
Cleaned and sterilized ophthalmic instruments per established protocols to ensure safety.
Counseled patients regarding surgical options and treatment plans.
Monitored pupils, visual acuity, and extraocular movements to assess patient condition.
Patient Care Technician
DaVita
06.2023 - 07.2024
Ensured proper maintenance and sterilization of all medical equipment.
Maintained accurate records of patient care, conditions, progress, and concerns.
Explained treatment procedures to patients and families for better understanding.
Performed data entry tasks into various computer systems with accuracy and efficiency.
Greeted visitors and assisted to enhance patient experience.
Answered incoming calls, took messages, and directed calls to appropriate departments.
Monitored patient vital signs and reported changes to nursing staff for timely interventions.
Front Desk Receptionist
Oak Harbor Playtown
02.2023 - 06.2024
Processed payments and issued receipts, bills, and change to customers.
Coordinated with staff to address customer requests from incoming calls.
Greeted visitors, providing information and directing them to appropriate personnel.
Explained policies and procedures to visitors for clarity and compliance.
Responded to inquiries and room requests via online platforms, phone, and email.
Scheduled appointments and coordinated activities, optimizing daily workflow and enhancing customer experience.
Supervisor/Aircraft Director
United States Navy, Boatswain's Mate
03.2018 - 03.2023
Verified completed work for consistency, quality, and conformance standards.
Coordinated training programs for new and junior boatswain's mates.
Identified and addressed performance and personnel issues to minimize operational impact.
Evaluated individuals regularly to assess growth potential and inform advancement decisions.
Recommended improvements to enhance performance and productivity across teams.
Coordinated training sessions for junior personnel, enhancing skill development and operational readiness.
Medical Front Office Receptionist/Insurance/Billing Specialist at Nguyen Eye Care, LLC (dba CT EYE CARE)Medical Front Office Receptionist/Insurance/Billing Specialist at Nguyen Eye Care, LLC (dba CT EYE CARE)