Katharine Pope

• Executed innovative strategies to enhance reward program, leading district rankings. Ending our year 1,200 over goal.
• Lead our DEI program fostering a positive work culture by promoting teamwork and recognizing individual achievements among staff members regularly.
• Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.
• Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
• Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.

-Lead 19 retail locations throughout northern and central Indiana with a revenue of 9.3 million in annual sales.

-Responsible for the acquisition and development of 95+ front line employees and 19 managers.

-Implemented merchandising techniques in accordance with the mission and core values of the organization.

-Provide weekly, monthly, quarterly and annual sales analysis.

-Implement various training and development initiative for front line employees and management to ensure a deep talent pool for all existing positions. 

-Investigate all loss prevention issues, and partner with Regional LP Manager to ensure all resolutions meet organization guidelines and standards.

-Investigate and resolve all Human Resource issues in partnership with our HRBP to ensure all legal guidelines and regulations are met in resolution

-Managed 4 assigned stores to develop multi-unit management.

-Provide direction regarding all activities of the district's store operations and personnel in the use of company policies and procedures to achieve maximum sales and profit.

-Promote excellent leadership by ensuring on-going touch base conversations, providing continuous training, and offering professional and constructive feedback and coaching to aid in the advancement and success of Store Managers.

-Analyzes Profit & Loss Reports, control expenses and process monthly and other reports as required.

-Train all newly promoted Store Managers within the district and/or the region and serve as a mentor during their career.

-Achieve sales goals, maintain brand standards, and recruit, develop and retain top talent in my home store location.

-Assist my District and Regional Managers in projects, reports, and outside store assignments upon request.