Katharine "Collier" Roberts
Memphis,TN
Summary
Motivated and ambitious young professional with a diverse background in sales, leadership, international hospitality, event planning, and institutional management. Seeking a position with a company that values internal personal and professional growth, where strong strategic thinking, communication, negotiation, and organization skills can be effectively utilized. Equipped with a unique perspective and passionate about providing exceptional experiences to others. Dedicated to delivering the highest level of service possible.
Overview
8
8
years of professional experience
Work History
Medical Esthetician
Skin Clinics
09.2023 - 06.2024
- Maintained detailed records of all performed treatments, aiding in accurate follow-up appointments and tracking progress over time.
- Educated clients on post-treatment care instructions, ensuring optimal results from their procedures.
- Collaborated with other medical professionals to create a multidisciplinary approach to skincare, enhancing patient results.
- Enhanced clinic reputation for excellence in skincare by staying updated on the latest industry trends and techniques.
Medical Esthetician Student
The Ivy Institute
09.2022 - 07.2023
- Attained valedictorian status upon graduation.
- Accumulated a total of eighteen certifications.
- Initiated development of a strong client portfolio while managing appointments.
Teacher
Buntyn Preschool
08.2021 - 05.2022
- Oversaw the daily activities and instruction for 13 children in a classroom setting.
- Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
- Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
Outside Sales SBS Representative, CPA Centric
ADP
02.2020 - 04.2021
- Chosen as the exclusive member of a 14-person team to collaborate with CPAs and awarded the Centric title.
- Led the acquisition of two national accounts and achieved the prestigious quarterly number one deal for Small Business Services in partnership with National Account Services.
- Provided strategic guidance to accountants and their clients on company restructuring during COVID-19, optimizing compliance with government guidelines for selling diverse products/services online while minimizing costs.
- Handled customer complaints quickly and professionally to restore customer confidence and prevent loss of business.
Coordinator Intern
Salvation Army
05.2016 - 08.2019
- Executed a successful gala at the Ritz Carlton in Dallas, TX, generating $278,000 for the Salvation Army's annual reach of 30 million individuals.
- Planned and executed summer camp program for 62 children.
- Assisted in coordinating and implementing the distribution of donations and purchases to 6000+ families during consecutive Christmas seasons.
- Organized high-profile races in both Dallas and Memphis, in partnership with prominent entities like the Dallas Cowboys, Jerry Jones, and other sponsors.
- Contributed to event planning by coordinating collaborations with the Grizzlies and other NBA players.
- Assisted with community relations, committee involvement, event planning, and organizational efforts in various aspects, such as locating venues for accommodating events, contacting annual donors to solicit continued support, and manpower coordination and planning.
Management Trainee
Lenoir Restaurant, University of Mississippi
08.2017 - 12.2018
- Quickly acquired the necessary skills to direct and perform any role within the restaurant, from staff training and policy compliance to budgeting and cost analysis, by overseeing the daily operations to ensure smooth execution and customer satisfaction each day.
- Gained knowledge of company policies, protocols and processes.
- Conducted daily meetings with staff to outline facility needs.
- Executed research and analysis of any concerns presented, determined optimal solutions, and made recommendations for improvement.
Education
Medical Esthetician, Valedictorian -
The Ivy Institute
07.2023
Bachelor of Science, Nutrition and Hospitality Management - Minor, Marketing & Minor, Business
University of Mississippi
Oxford, MS05.2019
High School Diploma -
St. George's Independent School
Memphis, TN05.2014
International Baccalaureate -
Leysin American School
Leysin, Switzerland08.2010
Skills
- Computer Skills: Microsoft Word, PowerPoint, Excel, & Outlook
- Strategic Sales Planning
- Public Speaking
- Community Involvement
- Performance Assessments
- Technology Integration
- Pre-and Post-Operative Care
- Promotional event planning
Timeline
Medical Esthetician
Skin Clinics
09.2023 - 06.2024
Medical Esthetician Student
The Ivy Institute
09.2022 - 07.2023
Teacher
Buntyn Preschool
08.2021 - 05.2022
Outside Sales SBS Representative, CPA Centric
ADP
02.2020 - 04.2021
Management Trainee
Lenoir Restaurant, University of Mississippi
08.2017 - 12.2018
Coordinator Intern
Salvation Army
05.2016 - 08.2019
Medical Esthetician, Valedictorian -
The Ivy Institute
Bachelor of Science, Nutrition and Hospitality Management - Minor, Marketing & Minor, Business
University of Mississippi
High School Diploma -
St. George's Independent School
International Baccalaureate -
Leysin American School
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