Katherin Delgado
Hialeah
Summary
Dynamic Registered Behavior Technician with extensive experience at Passion for Care, skilled in Applied Behavior Analysis and data collection. Proven ability to enhance client independence through tailored care plans. Bilingual in English and Spanish, I excel in communication and collaboration, ensuring optimal treatment outcomes for children with autism and other disabilities.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Registered Behavior Technician (RBT)
Passion for Care
Doral
02.2022 - Current
- Implement the best methods of care for children in the field of Applied Behavior Analysis (ABA)
- Provide care for clients in-home, in-school, and within the clinic in alignment with established care plans
- Ensure new employees possess adequate training to meet and exceed job responsibilities
- Observe behavior, collect data, measure client's independent success, calculate percentages, and report results to employer and client guardians daily
- Promote the achievement of a greater independence in-home and within the community
Registered Behavior Technician (RBT)
Therapeutic Rebirth Corporation
Hialeah
01.2020 - 06.2024
- Implementing Applied Behavior Analysis (ABA) techniques
- Recording and analyzing data on client behavior
- Collaborating with Board Certified Behavior Analysts (BCBAs) and families to adjust and optimize treatment plans
- Providing direct support in various environments, such as homes, schools, and community settings
- Engaging in continuous professional development to stay abreast of best practices in the field
Customer Service Representative
LogistiCare
Miami
10.2018 - 05.2019
- Answered, screened, and processed over 200 calls daily using a call management system and web-based communications.
- Improved call management database efficiency by changing and updating contact information.
- Performed a variety of concurrent tasks, handled escalations, time-critical issues, maintained time-sensitive records, and created reports.
- Performed quality assurance and reported incidents/errors to the supervisor.
- Trained new employees to incorporate an efficient screening process.
Front desk coordinator
Envision Healthcare
Pembroke Pines
01.2016 - 08.2018
- Friendly customer service on the phone and in person
- Extremely organized and thorough in all work
- Excellent writing and communication
- Capable of handling a multiple-line phone system or switchboard
- Answer telephones taking messages, answering questions and making appointments
- Work on the computer
- Sorted incoming mail and emails
- Check in and out patients
Education
some college - Physical Therapy
Saber College
Miami, FL08.2022
some college -
Miami Dade College
Miami, FL01.2018
High school or equivalent -
American Senior High School
Hialeah, FL01.2015
Skills
- Quick learner
- Bilingual: English and Spanish
- Medical office experience
- Behavioral health
- Applied Behavior Analysis
- Customer care
- Special education
- Customer support
- Experience with children
- Computer skills: Good use of Microsoft Word, Excel and PowerPoint, ECW
- Customer Service
- Community hours at a daycare
- Spanish
- Supervising experience
- Bilingual
- Autism Experience
- Behavioral Therapy
- Team player with excellent communication skills
- HIPAA
- Working with people with autism,
- Four years of babysitting
- Data collection
- Insurance verification
- Communication skills
- Working with people with disabilities
- English
- Writing skills
- Applied behavior analysis
- Data collection
Certification
- CPR Certification, 10/01/19, Provide 1:1 ABA therapy in home, center, and community based environments., Implement individualized treatment plans developed by BCBAs., Collect data to monitor the progress and effectiveness of the individualized treatment plan., Provide regular written and verbal progress updates on treatment goals.
- RBT Certification, 01/01/19, 01/01/25
Personal Information
Work Permit: Authorized to work in the US for any employer
Additional Information - Medicaid Provider
Medicaid Florida Provider
Timeline
Registered Behavior Technician (RBT)
Passion for Care
02.2022 - Current
Registered Behavior Technician (RBT)
Therapeutic Rebirth Corporation
01.2020 - 06.2024
Customer Service Representative
LogistiCare
10.2018 - 05.2019
Front desk coordinator
Envision Healthcare
01.2016 - 08.2018
some college - Physical Therapy
Saber College
some college -
Miami Dade College
High school or equivalent -
American Senior High School
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