katherin Erazo Mejia

My main role for this job is managing the safety of construction project by planning, organizing, and controlling projects, create a safe workplace, including materials and personnel.

Order materials and equipment as well as provide quotes/estimates

Accomplishes construction project results by being on top of my crews, making sure their is clear communication to all parties to make sure things are taken care of efficiently.

I take care of some of our production projects, currently handling warranties, taking care of our homebuilders work orders and taking care of homeowners concerns

I've also worked in our office, answering calls and emails as well as making sure the finance team gets all the REQs needed.

got certified in pesticides, learning the chemicals and how to properly use them for safety purposes as well as understanding how much is needed to take control of the pest issue effectively

Technician: Go out to do services for customers, 100% customer service always making sure We have clear understanding of what do to and how to take care of the situation.

Door to door in between services for potential sales.

Upselling customers if needed. Offering the services that we provide that can be added to their account if 100% needed.

Office(sales): answer voicemails and make sure we get in touch with the customer to address any concern.

Worked our system to make sure or routes and schedules were looking good.

Answered phones to take care of current customers as well as selling to new customers and setting them up with our services!

Started off with a team lead, being taught the foundation of sales and how to communicate and control conversations that can lead to a potential sale as well as loyal clients.

Developed strong relationships with key clients, resulting in increased account retention and growth.

Expanded client base through targeted prospecting and effective lead generation efforts.

Cultivated long-lasting partnerships with clients by consistently exceeding expectations and delivering exceptional service.