Knowlegeble team leader with experience in fast paced customer service and managing. Quick to acclimate to the jobs needs, and excel at creating good workflow.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Server
Moon Thai & Japanese
Palm Beach Gardens, FL
03.2026 - Current
Deliver wonderful customer service, ensuring guests are taken care of and repeat business.
Communicate efficiently with all positions to allow for smooth workflow
Foster a tidy, hard-working, and happy atmosphere that in turn reflects onto guests and coworkers
Lead Barista
Soul Good
Palm Beach Gardens, FL
06.2025 - Current
Provided my experience to renew coffee program, with quality ensurance and prior knowledge
Assist in creating new menu ideas
Trained current employees using what I had learned at my last craft coffee job
Take inventory
Manager
SubCulture Coffee
Palm Beach Gardens, FL
04.2023 - 06.2025
Worked as barista in a fast-paced environment, providing personalized customer experiences and meaningful connections.
As manager, responsible for delegating tasks, managing inventory, and ordering.
Scheduling and labor allocation
Analyzed business costs and sales data and applied to ordering and budgeting
Hostess and Server
Subculture Group
West Palm Beach, FL
08.2022 - 03.2023
Managed reservations and worked as hostess and server.
Filled in gaps to ensure smooth shifts at two busy, short-staffed locations.
Promoted from within to take on additional responsibilities at a new location
Hostess/To-Go
III Forks Steakhouse
Palm Beach Gardens, FL
09.2020 - 08.2022
Greeted guests, oversaw seating, and managed delivery and takeout orders.