Katherine Adams
Petersburg,AK
Summary
Resourceful professional with extensive experience in emergency dispatch and crisis negotiation. Recognized for strong communication skills and a proactive approach to problem-solving. Ready to leverage expertise to support effective emergency response initiatives.
Overview
2027
2027
years of professional experience
Work History
Dispatcher/Corrections Officer
Petersburg Police Department
Petersburg, Alaska
07.2025 - Current
- Operated communication systems to enhance response times for police unit dispatch.
- Monitored emergency calls and prioritized responses based on urgency.
- Coordinated with officers in the field to provide real-time support.
- Maintained detailed records of dispatched calls and officer activities to ensure accountability and transparency.
- Performed administrative duties such as filing paperwork, updating databases, and preparing documents for review by management staff.
- Monitored dispatch board and adjusted call priorities based on real-time needs of callers to optimize response effectiveness.
School Resource Officer/Patrolmen/Crisis Negotiator
St. Mary Parish Sheriff's Office
Franklin , LA
01.2021 - 05.2025
- Enforced safety protocols to ensure a secure school environment for students and staff.
- Conducted regular patrols to monitor student activity and prevent disturbances.
- Collaborated with school staff on emergency response plans and safety drills.
- Provided conflict resolution support to effectively address and de-escalate student disputes.
- Established positive relationships with students to enhance trust and open lines of communication.
- Responded to emergency situations such as fights, medical issues, or suspicious activity.
- Monitored surroundings attentively during all shifts to ensure safety.
- Facilitated negotiations to defuse tense situations and ensure safety.
- Established rapport with individuals in distress to encourage communication.
Communications Officer
Patterson Police Department
Patterson, Louisiana
2009 - 2013
- Managed emergency calls and dispatched units, facilitating rapid response to incidents.
- Monitored radio communications, coordinating activities among law enforcement agencies for effective incident management.
- Operated computer-aided dispatch systems to track unit status and locations.
- Maintained accurate logs of calls and incidents for record-keeping purposes.
- Provided critical information to officers in the field during ongoing incidents.
- Trained new dispatchers on protocols and procedures, enhancing team readiness and operational efficiency.
- Followed protocols for handling sensitive information and maintaining confidentiality standards.
- Researched vehicular registration, driving records and warrant information to support officers with traffic stops.
Medical Assistant
Acadiana Foot Centers
Lafayette, Louisiana
2001 - 2008
- Facilitated patient check-in procedures and verified insurance information to streamline appointment flow.
- Prepared examination rooms by sterilizing instruments and arranging supplies.
- Recorded patient histories and symptoms in electronic health records systems.
- Supported physicians during examinations by providing necessary tools and assistance.
- Educated patients on foot care and post-treatment instructions clearly.
- Scheduled appointments and managed the clinic's calendar efficiently.
- Managed inventory of medical supplies and coordinated timely orders to ensure availability.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Documented detailed notes during patient visits to maintain accurate and comprehensive medical histories.
Education
Crisis Negotiations Certification
FBI/LACN Basic Crisis Negotiations
Baton Rouge, LA04-2024
Law Enforcement
St. Mary Parish Sheriff's Office P.O.S.T. Academy
Franklin, LA12-2021
Law Enforcement
Lafourche Parish Sheriff's Office P.O.S.T. Academy
Lafourche, Louisiana10-2010
Podiatric Medical Assistant Certification
American Society of Podiatric Medical Assistants
Washington, DC01-2003
High School Diploma -
Patterson High School
Patterson, LA05-1997
Skills
- Emergency response
- Communication systems
- Conflict resolution
- Record keeping
- Dispatch coordination
- Crisis management
- Safety protocols
- Data entry
- Problem solving
- Relationship building
- Training new hires
- Schedule coordination
- Team collaboration
- Effective communication
Timeline
Dispatcher/Corrections Officer
Petersburg Police Department
07.2025 - Current
School Resource Officer/Patrolmen/Crisis Negotiator
St. Mary Parish Sheriff's Office
01.2021 - 05.2025
Communications Officer
Patterson Police Department
2009 - 2013
Medical Assistant
Acadiana Foot Centers
2001 - 2008
Crisis Negotiations Certification
FBI/LACN Basic Crisis Negotiations
Law Enforcement
St. Mary Parish Sheriff's Office P.O.S.T. Academy
Law Enforcement
Lafourche Parish Sheriff's Office P.O.S.T. Academy
Podiatric Medical Assistant Certification
American Society of Podiatric Medical Assistants
High School Diploma -
Patterson High School