Katherine Aguilar
Burlington,NC
Summary
Compassionate Certified Nursing Assistant with experience in diverse healthcare settings including long-term care, assisted living, and rehabilitation facilities. Possess strong clinical skills such as vital sign monitoring, patient hygiene assistance, and medication administration. Noted for ability to foster relationships with patients and their families while maintaining professional boundaries. Previous roles demonstrate a positive impact on patient satisfaction and quality of care.
Overview
7
7
years of professional experience
Work History
OFFICE ADMINISTRATION COORDINATOR
Confia Tax, LLC
Burlington, NC
12.2022 - 11.2023
- Organized and maintained office filing systems, including electronic records
- Monitored and ordered office supplies as needed
- Answered phones in a professional manner and directed calls to appropriate personnel
- Greeted visitors and provided them with information or assistance as necessary
- Prepared correspondence, reports, memos and other documents using Microsoft Word and Excel
- Ensured the accuracy of data entry into databases
- Maintained confidential files pertaining to employee records, payroll information, taxes
- Provided administrative support to the management team when requested
- Processed invoices for payment on a weekly basis
- Responded to emails promptly with accurate information
- Managed payroll processing, timekeeping records, and other administrative tasks
- Verifying payroll data accuracy and making necessary corrections
- Processed payroll information on a weekly basis
CHILDCARE FLOATER
Casa Club Spanish Immersion
Chapel Hill, NC
10.2020 - 02.2021
- Assisted with the implementation of age-appropriate activities for children aged 4 weeks to 10 years old
- Provided a safe and nurturing environment for children while promoting their cognitive, physical, social, and emotional development
- Monitored and supervised playtime activities in order to ensure safety standards were met
- Performed light housekeeping duties such as tidying up classrooms and changing diapers
- Helped transition children between activities by providing verbal guidance and encouragement
- Developed positive relationships with parents and guardians to ensure consistent communication about their child's progress and needs
- Encouraged toddlers' language development through reading stories, singing songs, playing games
CUSTOMER SERVICE REPRESENTATIVE
LabCorp
Mcleansville, NC
04.2018 - 10.2019
- Handled customer inquiries and complaints regarding billing issues via telephone, email, and other communication channels
- Processed payments received from customers by mail or online banking systems
- Maintained accurate records of customer interactions and transactions
- Researched and resolved complex billing disputes in a timely manner
- Provided detailed information to customers about their accounts, including payment history and current balance due
- Performed data entry tasks related to customer accounts including updating account status and payment information
- Collaborated with other departments within the company to resolve billing discrepancies quickly and accurately
HOME HEALTH CARE AIDE
Private Residence
Elon, NC
10.2017 - 11.2018
- Assisted patients with daily activities such as bathing, dressing, and grooming
- Provided companionship for elderly or disabled clients by engaging in conversation, reading aloud, playing games, and other activities
- Transported patients to medical appointments or errands as needed
- Monitored vital signs such as pulse rate and respiration rate of patients
- Prepared meals according to dietary requirements and assisted with feeding when necessary
- Administered medications as directed by physician or nurse practitioner
- Observed changes in patient's condition and reported any unusual occurrences to supervisor immediately
- Maintained patient records detailing care provided on a daily basis
- Responded promptly to requests from patients for assistance with personal needs or comfort measures
CERTIFIED NURSING ASSISTANT
The Village at Brookwood
Burlington, NC
10.2016 - 09.2017
- Assisted patients with activities of daily living such as bathing, grooming, and dressing
- Provided basic patient care by taking vital signs, measuring height and weight, and recording intake and output
- Reported changes in patient condition to registered nurse or physician
- Answered call lights promptly and responded to patient needs accordingly
- Turned and repositioned bedridden patients on a regular schedule to prevent bedsores
- Observed patients for any changes in their physical or mental condition
- Served meals to patients in their rooms and assisted with feeding when needed
- Maintained accurate records of patient care, condition, progress, or problems for review by medical staff
- Collected specimens for testing purposes upon request from physicians or nurses
Nursing Assistant
Premier Home Health Care Services
Burlington, NC
06.2017 - 08.2017
- Provided companionship to patients by talking to them, listening to their concerns, and helping them stay positive.
- Ensured that medical equipment was properly maintained and functioning correctly.
- Played games with patients to boost mood, improve memory, and provide light entertainment.
- Performed light cleaning duties by emptying wastebaskets, sweeping, mopping, and sanitizing surfaces.
- Provided basic patient care by bathing and grooming patients, changing bedding, and assisting in feeding activities.
- Assisted patients with shaving, bathing, and oral hygiene to promote healthy habits and overall wellness.
- Assisted residents with daily needs, personal hygiene, dressing, and facility transfers.
- Engaged with patient family and friends to provide courteous visit experience.
- Helped residents walk with or without self-help devices.
- Safeguarded patient privacy with strict adherence to HIPAA protocols.
Certified Nurse Assistant
Mebane Ridge Assisted Living
Mebane, North Carolina
06.2016 - 06.2017
- Monitored food intake to ensure proper nutrition is maintained.
- Reported any changes in a patient's condition immediately to the supervising nurse.
- Observed patient behavior and reported any changes to the supervising nurse.
- Transported patients safely between departments within the facility using wheelchairs or other appropriate devices.
- Provided emotional support to family members during difficult times.
- Measured urine output on a regular basis to assess kidney function.
- Assisted in maintaining a safe environment by adhering to infection control policies and procedures.
- Cleaned patient rooms after discharge or transfer to another area in the facility.
- Checked vital signs, including temperature, pulse, respiration rate, blood pressure and oxygen saturation levels.
- Prepared rooms for incoming patients by setting up medical equipment and making beds according to hospital protocols.
- Maintained accurate records of patient progress and condition.
- Assisted patients with activities of daily living, such as bathing and dressing.
- Provided compassionate care to elderly, disabled and terminally ill individuals.
- Provided companionship by talking with the patient about current events or topics of interest.
- Answered call lights in a timely manner and responded appropriately to requests from patients or family members.
- Supported non-ambulatory residents in range of motion exercises.
- Exhibited compassionate care and communication regarding issues surrounding death and dying.
Education
High School Diploma -
Hugh M Cummings High School
Burlington, NC06.2015
Certificate) Nail Technician -
VN Nail College, Country Truck Driving School
Greensboro, Burlington, NCCertificate) -
Forsyth Technical Community College
Winston Salem, NCNurse Aide 1 -
Guilford Technical Community College
High Point, NCSkills
- Meeting planning
- Report Generation
- Scheduling appointments
- Budgeting and finance
- Verbal Communication
- Document Management
- Compassion and Empathy
- Patient Care
- Maintaining confidentiality
- Vital signs monitoring
- Feeding Assistance
- Toileting assistance
- Dressing assistance
- Complex Problem-Solving
- Medical terminology knowledge
- Electronic Charting
- Documenting behaviors
- Vital sign recording
- Transporting patients
- HIPAA Compliance
- CPR/AED certified
References
REFERENCES References available upon request.
Languages
- English: Professional
- Spanish: Professional
Additional Information
- CERTIFICATIONS Nurse Aide 1 , Certification 11/13/2024 - Nurse Aide I Listing Number: 485380 (Most Recent)
- BLS Provider/AHA CPR and AED Certified 09/18/2024
- Nurse Aide 1 Certification 08/21/2015-08/31/2017 (First Time)
- Medication Aide 05/06/2016 (No longer active)
- Nail Technician/Manicurist Certificate 09/22/2022
- Commercial Driving License 01/05/2023
Timeline
OFFICE ADMINISTRATION COORDINATOR
Confia Tax, LLC
12.2022 - 11.2023
CHILDCARE FLOATER
Casa Club Spanish Immersion
10.2020 - 02.2021
CUSTOMER SERVICE REPRESENTATIVE
LabCorp
04.2018 - 10.2019
HOME HEALTH CARE AIDE
Private Residence
10.2017 - 11.2018
Nursing Assistant
Premier Home Health Care Services
06.2017 - 08.2017
CERTIFIED NURSING ASSISTANT
The Village at Brookwood
10.2016 - 09.2017
Certified Nurse Assistant
Mebane Ridge Assisted Living
06.2016 - 06.2017
High School Diploma -
Hugh M Cummings High School
Certificate) Nail Technician -
VN Nail College, Country Truck Driving School
Certificate) -
Forsyth Technical Community College
Nurse Aide 1 -
Guilford Technical Community College