Katherine Aguilar
Hailey,USA
Summary
Have excellent communication skills and strong ability to multitask and prioritize tasks. Able to handle front desk operations greeting guests, routing correspondence, and solving immediate issues. Goal-oriented and have good computer skills and telephone etiquette, and scheduling appointments.
Overview
5
5
years of professional experience
Work History
Receptionist
Family health services
Bellevue, ID
11.2024 - Current
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Greeted visitors and provided them with assistance.
- Processed customer payments using cash registers or point-of-sale terminals according to company policies and procedures.
- Ensured that all necessary forms were completed accurately prior to submitting them for processing.
- Provided excellent customer service at all times while interacting with both internal and external customers.
- Scheduled appointments for clients, customers, and confirmed appointments.
- Ensured cleanliness and organization of the reception area to maintain a professional atmosphere.
Summer Camp Counselor
Big Wood Church
Ketchum, USA
06.2023 - 08.2023
- Interacted with staff and supervisors to communicate and resolve camper needs and conflicts.
- Demonstrated patience while dealing with challenging behaviors from campers.
- Taught essential life skills such as problem-solving, teamwork, and conflict resolution.
- Provided guidance and instruction to ensure safety of all participants.
- Adapted activities based on age level or ability level of each camper.
- Monitored and enforced camp rules and regulations.
- Displayed enthusiasm for teaching new concepts which motivated others to learn more.
- Conducted first aid procedures to handle camper injuries and illnesses.
- Communicated with parents to provide camper updates and answer questions about camp activities.
- Educated campers through games and explorations.
- Engaged in physical activity with groups of children to promote healthy lifestyles.
Front Desk Receptionist
Gravity Fitness
Hailey, USA
05.2022 - 08.2023
- Greeted and welcomed visitors in a professional manner while managing multiple tasks simultaneously.
- Provided a high level of customer service to all clients.
- Managed incoming calls, directing them to appropriate staff members or taking detailed messages as necessary.
- Processed payments received from customers via cash or credit card transactions accurately and efficiently.
- Maintained an organized front desk area, ensuring all forms were up to date and available for visitors.
- Demonstrated ability to clean and maintain fitness equipment in accordance with safety regulations.
- Performed regular cleaning activities within the facility in order to maintain a safe working environment.
Bakery Worker
Atkinson's Market
Ketchum, USA
06.2020 - 09.2022
- Stocked shelves with freshly baked items throughout the day to ensure adequate supply for customers.
- Operated ovens to bake breads, cakes, pastries, and other items according to recipes and company standards.
- Packaged finished baked goods into containers for customer purchase or further preparation.
- Created visually appealing displays of bakery items in order to attract customers' attention.
- Provided excellent customer service by promptly responding to inquiries about bakery items.
- Decorated cakes with icings and toppings according to customer specifications.
- Performed daily cleaning duties including mopping floors, wiping counters, disposing of trash, and washing walls.
- Kept work area and equipment clean throughout shift.
Dishwasher/Prepping
5B Fruit
Ketchum, USA
06.2021 - 08.2021
- Handled dishwashing tasks to provide kitchen with steady supply of clean pots, pans, and cooking utensils.
- Completed beginning or closing shift duties as directed by management.
- Developed strong working relationships with kitchen staff members through effective communication skills.
- Maintained the highest standards of cleanliness in the kitchen area at all times.
Education
High School Diploma -
Wood River High School
Hailey06.2023
Skills
- Professionalism and Maturity
- Problem Solving Aptitude
- Positive Attitude
- Patience and Empathy
- Communication skills
- Customer service
- Appointment scheduling
- Payment processing
- Phone etiquette
- School-age children experience
References
References available upon request
Languages
Spanish, Bilingual
Timeline
Receptionist
Family health services
11.2024 - Current
Summer Camp Counselor
Big Wood Church
06.2023 - 08.2023
Front Desk Receptionist
Gravity Fitness
05.2022 - 08.2023
Dishwasher/Prepping
5B Fruit
06.2021 - 08.2021
Bakery Worker
Atkinson's Market
06.2020 - 09.2022
High School Diploma -
Wood River High School