Katherine Albelo
Enola,PA
Summary
Customer-oriented store manager offering several years of experience in retail operations, sales and service team leadership and profitability strategies. Organized and skilled at prioritizing daily tasks and following through to achieve performance and productivity goals. Recruits, trains, develops and manages team of store associates and assistant managers.
Overview
7
7
years of professional experience
Work History
Store Manager
Journeys Kidz
Camp Hill , PA
02.2025 - Current
- Established customer service standards and monitored staff compliance.
- Prepared monthly reports on sales figures, expenses, profits.
- Performed regular price checks to ensure competitive pricing.
- Created weekly work schedules for store personnel.
- Monitored inventory levels and placed orders to restock shelves.
- Updated POS system with new products and promotional offers.
Assistant Manager
Journeys Kidz
Camp Hill
12.2018 - 02.2025
- Maintained accurate records of sales transactions using point-of-sale systems.
- Resolved conflicts between team members in an effective manner.
- Created reports on sales trends, inventory levels, and financial data.
- Collaborated with management on developing strategic plans for achieving business goals.
Sales Associate
Journey Kidz
Camp Hill , Pennsylvania
10.2018 - 12.2018
- Processed transactions using a point-of-sale system.
- Handled customer complaints in a professional manner.
- Provided accurate information about products, prices and services.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Processed returns, exchanges, and refunds in accordance with company policies.
Education
High School Diploma -
Lebanon High School
Lebanon, PA06-2012
Skills
- Customer service
- Sales reporting
- Inventory management
- Point-of-sale systems
Timeline
Store Manager
Journeys Kidz
02.2025 - Current
Assistant Manager
Journeys Kidz
12.2018 - 02.2025
Sales Associate
Journey Kidz
10.2018 - 12.2018
High School Diploma -
Lebanon High School