Katherine Amaro
Miami,FL
Summary
Experienced in overseeing multifaceted projects and ensuring seamless operations. Leveraging project management tools to maximize efficiency. Track record of fostering collaborative environments and consistently meeting project goals. Professional Project Coordinator excelling at driving results for complex projects. Expertise in project planning, risk management, and resource allocation. Strong focus on team collaboration and adaptability. Known for effective communication, problem-solving abilities, and delivering projects on time and within scope. Dependable and flexible, consistently aligning with changing project needs.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Senior Project Coordinator
Mastec Utility Services
Miami, FL
03.2022 - 08.2024
- Submit billing to Accounts Receivable so customers can be charged
- Work hand in hand with FPL Production Leads to ensure production goals are taken into account efficiently
- Have and maintain open communication with FPL Production Leads concerning submitted billing packages, as well as code and submit subcontractor and vendor invoices for payment code charges correctly to projects
- Support the Project Management and Construction teams and work with other personnel in the department to ensure smooth sailing
- Track new or ongoing projects' dollar amount, profit, and loss
- Follow and coordinate all project permits required to complete the project milestones and organize job permits
- Take progress reports and create red line/as-built drawings
- Interpret billing codes and translate them to as-built drawings
- Lead weekly meetings with the client and project team to share the billing status of jobs
- Ensure with supervisors that crews have the correct equipment needed for the project
- If not, go ahead and prepare requests
- Assist in daily safety meetings with crews to ensure and remind safe work practices to be performed daily
- Ensuring effective business relationships are in place and trusted by all parties
- Assist with setting field tablets for field employees
- Provide meaningful performance-related input to appropriate operations and field management members
- Accurate monthly financial reporting with adequate backup for management, internal and external accounting
- Administered and supported emergency and storm restoration events
- Report and communicate daily to external customers and internal management
- Experienced in leveraging Smartsheet to streamline workflows and enhance project tracking
- Keep open communication with Field Supervisors to ensure job statuses were being met on the field
- Create billing packages for E-Receiving for FPL Production Leads to review
- Create and alter shifts on Salesforce for Field Foreman employees
- Modify any necessary IT changes made to the Field Foreman swiftly and efficiently
- Contributed to schedule management analysis and evaluation by applying critical path analysis, scheduling, managing project costs, P&Ls, and forecasting
- Communicate effectively with the team and field employees in written and spoken forms, with meticulous attention to detail
- Experienced in succeeding in fast-paced environments and completing tasks autonomously with minimal oversight
- Create and maintain progress reports, integrating updates into red-line as-built drawings
- Generated progress reports and incorporated findings into red-line/as-built drawings
- Managed the capture and coding of construction activities and timesheets for billing, including comparing, interpreting, and correcting job documents from customers and field teams.
Administrative Assistance & Billing Associate
Mastec Utility Services
Miami, FL
06.2021 - 03.2022
- Maintain a safe work environment by following and supporting safe practices
- Prepare and submit expense reports weekly in accordance with company policy, including for traveling needs and new hires
- Receive and process payroll timesheets and input promptly to ensure employees get paid on time and prevent any payroll discords
- Provide administrative and general office support to the site and regional operations
- Act as the immediate point of contact for site personnel, Operations Managers, and Regional Managers
- Establish and maintain a systematized filing system, guaranteeing documentation is current and can be readily retrieved
- Assist with external and internal vendor associations, including but not limited to the payment of invoices, new vendor setup, and resolution of any vendor discrepancies
- Handle incoming emails and company-related correspondence daily, including customer inquiries and complaints, routing inquiries and requests to appropriate departments for a response, following up, and providing any coordination necessary to ensure response occurs efficiently
- Process new work/projects, change the status of work of projects, complete CUs, create invoices for all jobs, and keep a detailed record of start and end dates of projects
- Initiate and attend crew meetings to collect documents, communicate information, and respond to inquiries
- Perform other duties as required and assigned and Coordinate special projects and events as designated.
WFM Amazon Shopper (MTR)
WFM Field
Boca Raton, FL
04.2020 - 04.2021
- Accept and fulfill each order that appears in the system
- Ensure every packed bag is adequately bagged
- Assure all bags were within the proper weight limit
- Secure every item selected as the correct item to guarantee customer satisfaction
- Ensure the printing machines are fully functional
- Responsible for maintaining a clean and safe workspace
- Ensure there are no hazards that could jeopardize the safety of another shopper
- Cautiously break down materials in pallets and adequately store them where they belong
- Keep open communication with co-workers
- Multitask whenever it's required
- Continuously developing new ideas to keep the workspace safe for clients, FLEX drivers, and shoppers.
Front Desk/Call Center Scheduling Rep.
Las Madrinas Medical Centers
Miami, FL
06.2019 - 04.2020
- Greet and welcome patients as they approach the front desk
- Responsible for checking patients in and out of their appointments
- Responsible for verifying insurance eligibility
- Managing large amounts of inbound and outbound calls promptly
- Identifying customers' needs, clarifying information, researching every issue, and providing solutions
- Schedule and reschedule appointments as per the patient's request
- Handle confidential and sensitive information
- Keeping the front desk neat and presentable with all necessary materials
- Clarify questions and address complaints
- Receive letters, packages, etc., and distribute them
- Keep patient profiles up to date, as well as their records and files
- Responsible for handling bank and cash count during all opening or closing shifts.
Front Desk/Skate Guard
Palm Beach Skate Zone
Lake Worth, FL
07.2017 - 02.2019
- Prepare and assist in planning party events
- Assist in translating English - to Spanish
- Responsible for handling bank and cash count during any opening or closing shift
- Responsible for entering data reports
- Upsell annual memberships of facility programs/events
- Answer and take care of any incoming call that is being received
- Offer practical solutions to any complaint, problem, and concern of the facility
- Ensure facilities are clean and presentable for the public before and after every public session
- Responsible for safely assisting patrons injured on the ice
- Make every guest feel safe where they are.
Education
Graduation Pending -
Miami Dade College
Miami, FLGraduated -
Palm Beach Central High School
Wellington, FL05.2019
Skills
- Administrative Management
- Project tracking
- Project Scheduling
- Reporting skills
- Scope Management
- Creative solutions
- Data Collection
- Data organization
- Production Oversight
- Documentation Management
- Reporting Requirements
- Meeting Support
- Administrative coordination
- Document coordination
- Status Reporting
- Operational Reporting
- Deadline Adherence
- Expert in Software
- Teamwork and Collaboration
- Customer Service
- Problem-Solving
- Time Management
- Attention to Detail
- Problem-solving abilities
- Multitasking Abilities
- Reliability
- Excellent Communication
- Critical Thinking
- Organizational Skills
- Team Collaboration
- Team Leadership
- Strategic Thinking
- Active Listening
- Effective Communication
- Adaptability and Flexibility
- Decision-Making
- Relationship Building
- Phone and Email Etiquette
References
- Johanna Rogers, OH Project Coordinator, (954)482-3726
- Brendan Yankee, Associate General Manager, (561)319-7276
- Victor Salgado, Field Supervisor, (786)525-3045
Certification
CPR,AED, and First Aid
OSHA20
Languages
Spanish
Native or Bilingual
Timeline
Senior Project Coordinator
Mastec Utility Services
03.2022 - 08.2024
Administrative Assistance & Billing Associate
Mastec Utility Services
06.2021 - 03.2022
WFM Amazon Shopper (MTR)
WFM Field
04.2020 - 04.2021
Front Desk/Call Center Scheduling Rep.
Las Madrinas Medical Centers
06.2019 - 04.2020
Front Desk/Skate Guard
Palm Beach Skate Zone
07.2017 - 02.2019
Graduation Pending -
Miami Dade College
Graduated -
Palm Beach Central High School