Katherine A. Voor
Summary
Dynamic professional with extensive experience in legal support at Voor Law, excelling in case management and client onboarding. Proven track record in training development and e-learning design, effectively enhancing organizational performance. Adept at contract negotiation and legal research, fostering strong relationships with diverse stakeholders to drive successful outcomes.
Overview
11
11
years of professional experience
Work History
Legal Support
Voor Law
DFW Area
04.2020 - 01.2025
- Maintain schedule, oversight of mediation, trial dates, and other important deadlines.
- Consult on a variety of cases depending on facts and offers out of the box approaches as well as potential jury perspective relating to the facts of the case and perception of client by jury.
- Walk through layman's understanding of medical knowledge and contribute research based on the facts of the case.
- Consult with a variety of attorneys from different backgrounds in areas related to personal injury, criminal, and insurance related cases.
- Onboard potential new clients by obtaining the facts of the case, discussing potential next steps, and relaying information to the attorney ensuring that the priority of the case is clear in communications.
- Take on legal research as necessary to provide attorney support on a variety of cases.
Training and Development Specialist
WorldVentures
Plano, TX
03.2019 - 08.2019
- Organizes various company-related events including training sessions, employee life programs, and outreach efforts to clients.
- Utilize Storyline and Rise to create e-learning training content for employees.
- Negotiate high-level contracts to fit the needs of the business including learning development software and training modules.
- Works closely with leadership and HR to identify root cause needs and develop solutions for improved organizational and/ or employee performance.
- Design in house, and work with expert third parties, solutions which include a blended approach to learning such as coaching, classroom training, action learning, and e-learning.
- Collaborate with HR Business Partners and leadership to identify and/ or develop training solutions and training sessions such as new manager training, monthly manager training, leadership development, business specific and other training programs as identified.
- Facilitate and host monthly manager and/ or employee classroom or webinar training. Maintain a distribution list, send invitations, and follow up with surveys to conduct training effectiveness.
- Manage annual compliance training by ensuring required classes are identified/ accessible, employees are enrolled and monitored for completion.
- Manage e learning platform, enrollment of classes, and monitor user license.
- Assist in the maintenance and management of the L&D page on SharePoint. Manage training calendar and schedule, registrations, and invitations.
- Manage classroom set up and management of resources.
Training and Development Specialist
Humane Society of the United States
Gaithersburg, MD
04.2018 - 03.2019
- Leading the design, development, and delivery of quality training programs for various delivery types (online, blended, in-person) across a wide-variety of topics, including management and leadership development, fundraising, budgeting, etc. Designs, manages, and maintains training evaluations, documentation, and record keeping via a learning management system.
- Developed and deployed social media training for the marketing department.
- Developed and deployed training for the fundraising department.
- Developing and maintaining toolkits for managers and employees on topics such as supervision, performance management, recruiting, etc. Coordinates and maintains training projects to ensure successful development and implementation of training that are on budget and delivered on time.
- Plans, schedules, and facilitates project meetings and provides regular status updates to relevant stakeholders and subject matter experts. Completes various project management and administrative tasks as needed.
- Collaborates with Grassroots Outreach and Engagement staff to advise on the development of training resources for volunteer staff. Provides support for special projects as required by the Human Capital team.
- Provides personalized support to future organizational leaders, upcoming managers, and employees on PIPs.
- Administered the organization's learning management system, Skillport.
- Created custom coursework based on the organization's needs as computer-based training developed in Adobe Captivate or Storyline 360.
- Project manager for the Employee Training Committee.
- Advised on Manager Training Committee, Employee Onboarding Committee, Building Committee, and Employee Roundtable Committee.
IT Trainer
Johns Hopkins Medicine International
Baltimore, MD
11.2016 - 04.2018
- Design, develop, and deliver educational solutions for Johns Hopkins IT systems.
- Oversees software training plans.
- Gathers and organizes technical information about existing products and ongoing programs. Uses technical writing skill set to develop user manuals.
- Provides support in the planning, coordination, and implementation of the organization's IT training, performance improvement, and optimization efforts.
- Works closely with the IT department, My Learning staff, and Hopkins employees. Prepares ad-hoc reports for a variety of internal and external customers.
- Created a variety of class formats to fit user needs including webinars, e-learning modules, classroom courses.
- Instructional design of e-learnings through Adobe Captivate and Storyline 360.
- Development of audio recordings for CBTs through Audacity audio recording and editing programs.
EPIC Credentialed Trainer
Greater Baltimore Medical Center
Towson, MD
06.2016 - 11.2016
- Developed educational programs on EPIC medical software for GBMC physicians, front desk, nurses, techs, and other staff in the radiology department.
- Created and modified educational resources for GBMC staff.
- Taught staff how to log data, schedule appointments, add insurance, transcribe orders, and run through everyday workflows in the EPIC system.
- Provided build suggestions for Epic software at GBMC.
- Acted as a liaison between radiology staff, Epic corporate, and analysts.
Substitute Teacher
Baltimore County Public Schools
Baltimore, MD
09.2015 - 06.2016
- Worked with students who had various academic, social, and emotional abilities.
- Implemented common core standards and maintained high expectations while also adapting to each student's individual abilities.
- Developed and implemented curriculum.
Educational Programs Fellow
National Council on US-Arab Relations
Washington, DC
08.2014 - 12.2014
- Researched and drafted content for organization's website.
- Conducted research on Middle East/ North African policy.
- Aided in the organization of fundraising efforts for the nonprofit.
- Managed and updated contact lists.
- Answered calls and directed accordingly.
- Maintained contact with potential hosts and participants of Model Arab League.
- Provided support to office personnel including the Vice President.
- Organized conferences for university and high school students participating in educational programs.
- Aided in the organization of the first Model Arab League conference at Virginia Tech University.
- Organized and executed the US Policy Makers Conference of 2014 for high level US and world leaders in the field of international relations and foreign policy.
Educational Programs Fellow
World Affairs Council
Houston, TX
07.2014 - 08.2014
- Developed educational materials for lesson plans to be used by high school and middle school teachers.
- Developed educational materials on African countries to be used directly by students at Global Expo.
Student Teacher
American International School
Cairo, Egypt
04.2014 - 07.2014
- Student Teacher for Model UN, Active Citizens, Modern Egyptian Culture, and Global Perspectives courses.
- Assisted in behavioral intervention.
- Helped students develop paper topics, execute research, and edit papers.
Education
Master of Arts - Cross-Cultural Studies
University of Houston- Clear Lake
Houston, TXBachelor of Arts - Literature
University of Houston- Clear Lake
Houston, TXSkills
- Legal research
- Case management
- Contract negotiation
- Client onboarding
- Training development
- E-learning design
- Project management
- Data analysis
- Back-end software administration and support
- Extensive knowledge of software applications, including LMS, CRM, SSO, and electronic health records
Affiliations
- Humane Society International Retreat, Leadership Development Speaker (DC)
- Taking Action for Animals National Conference, Leadership and Collaborative Working Environment Speaker (VA)
- Model Arab League Conference Assistant Secretary General (Georgetown University)
- Outstanding Delegate Model Arab League at regional and national levels (University of Houston and Georgetown University)
- Recommendation from Ambassador John Craig based on academic performance and leadership
- Who's Who of University Students (multiple years)
Timeline
Legal Support
Voor Law
04.2020 - 01.2025
Training and Development Specialist
WorldVentures
03.2019 - 08.2019
Training and Development Specialist
Humane Society of the United States
04.2018 - 03.2019
IT Trainer
Johns Hopkins Medicine International
11.2016 - 04.2018
EPIC Credentialed Trainer
Greater Baltimore Medical Center
06.2016 - 11.2016
Substitute Teacher
Baltimore County Public Schools
09.2015 - 06.2016
Educational Programs Fellow
National Council on US-Arab Relations
08.2014 - 12.2014
Educational Programs Fellow
World Affairs Council
07.2014 - 08.2014
Student Teacher
American International School
04.2014 - 07.2014
Master of Arts - Cross-Cultural Studies
University of Houston- Clear Lake
Bachelor of Arts - Literature
University of Houston- Clear Lake
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