Customer Account Representative
Rent-A-Center
Canandaigua, NY
- Contacted customer's when payments on their accounts were not made on time and performed collection activity per company policies.
- Assisted customers with account payments to proper due dates. Counseled customers making late payments to promote on time payments.
- performed the sales process per company standards to assist customers in their purchases and solicited purchases to existing customers.
- performed telemarketing activity to increase sales performance.