Summary
Work History
Education
Skills
Timeline
Generic

KATHERINE BARBERA

Newark,NY

Summary

Trustworthy Teller who enjoys working in a customer-focused work environment. Offers strong knowledge of banking products and services. Dependable and punctual with a high level of integrity and accuracy. Builds customer loyalty by effectively resolving problems, quickly processing transactions and providing a commitment to quality customer service.

Work History

Customer Account Representative

Rent-A-Center
Canandaigua, NY
  • Contacted customer's when payments on their accounts were not made on time and performed collection activity per company policies.
  • Assisted customers with account payments to proper due dates. Counseled customers making late payments to promote on time payments.
  • performed the sales process per company standards to assist customers in their purchases and solicited purchases to existing customers.
  • performed telemarketing activity to increase sales performance.

Full-Time Teller

First Niagara Bank
Geneva, NY
.1 -1 - .1 -1
  • Executed customer transactions, including deposits, withdrawals, money orders and checks.
  • Created strategies to develop and expand sales of services to existing customer to increase annual revenue
  • Rapidly and efficiently prepared customer and ATM cash and change orders.
  • Coordinated daily cash reconciliation at a high-volume location.
  • Maintained balancing record with 100% rate of accuracy.
  • Collected member loan payments.
  • Answered telephone inquiries on banking products including checking, savings, loans and lines of credit.
  • Maintained friendly and professional customer interactions.

Full-Time Teller

Seneca Falls Savings Bank
Seneca Falls, NY
  • Answered telephone inquiries on banking products including checking, savings, loans and lines of credit.
  • Maintained friendly and professional customer interactions.
  • Executed customer transactions, including deposits, withdrawals, money orders and checks.
  • Organized, stocked and maintained the teller window area.

Education

High School Diploma - undefined

Canandaigua Academy
2005

Skills

  • Cash handling expertise
  • Rapid 10-key data entry
  • Strong account analysis skills
  • Rapid data entry skills
  • Compliance, banking laws and regulations

 

  • Detail-oriented
  • Excellent time management skills
  • People-oriented
  • Positive
  • Goal-oriented

Timeline

Customer Account Representative

Rent-A-Center

Full-Time Teller

First Niagara Bank
.1 -1 - .1 -1

Full-Time Teller

Seneca Falls Savings Bank

High School Diploma - undefined

Canandaigua Academy
KATHERINE BARBERA