Katherine Barnette
Richmond,VA
Summary
Results-oriented leader with 12 years of experience in developing and executing data-driven strategies, leading significant organizational change, and achieving measurable results. Expert in storytelling and community building, with a strong track record of staying ahead of industry trends and serving as a key brand ambassador. Known for impactful leadership and a proven ability to drive performance and foster team success.
Overview
12
12
years of professional experience
Work History
Vice President of Client Engagement
Turnkey for Good
2021.01 - Current
- Led the sales department with change management, project management and strategic planning methodologies.
- Negotiated high-value contracts that maximized profitability while mitigating risks for the organization.
- Deepened and broadened brand recognition in the social good space through marketing, in person events, speaking, and writing short form content.
- Raised the organization's gross revenue by 50% and more than doubled net revenue during a turn-around year.
- Supported the Founder and C-Suite leaders in driving lead generation, marketing content strategies, and overall business direction.
- Conducted thorough research on industry trends, incorporating innovative techniques into daily practices.
Sales & Marketing Consultant
AeroVigilance
2022.09 - 2023.04
- Evaluated client needs and expectations, establishing clear goals for each consulting engagement.
- Developed customized reports for improved sales forecasting and accurate performance tracking.
- Boosted lead generation with targeted email marketing strategies and social media advertising.
Account Executive
Turnkey for Good
2019.02 - 2021.01
- Provided exceptional customer service, addressing client concerns promptly and effectively to ensure long-term loyalty.
- Doubled the number of average projects purchased by clients from 1 to 2.5 engagements.
- Boosted client satisfaction by developing and maintaining strong relationships through effective communication.
- Exceeded sales targets consistently by identifying new business opportunities and creating customized solutions for clients.
Project Manager
Turnkey Promotions
2018.10 - 2019.12
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Managed the highest volume of clients across the production team, with the largest, most complex accounts.
- Met project deadlines without sacrificing build quality or constituent engagement.
- Installed and trained the team on project management platform (TeamGantt) and operationalized a self-built 150-step workflow.
- Shortened campaign launches from 45+ days to 14 days while exceeding client expectations.
Director of Development
Richmond Strikers
2017.11 - 2018.09
- Enhanced donor relationships with personalized communication plans and regular updates on project progress.
- Developed comprehensive strategic plans to guide long-term growth and sustainability of the organization''s programs.
- Increased fundraising revenue by implementing innovative donor engagement strategies and targeted campaigns.
- Expanded the organization''s network of supporters through targeted outreach, events, and partnership development.
Account Manager
Turnkey Promotions
2014.08 - 2017.11
- Increased client satisfaction by building strong relationships and addressing their needs promptly.
- Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
- Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
- Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.
Nutrition Assistant at WIC
Virginia Department of Health
2013.01 - 2014.07
- Assisted Clients with nutrition counseling, establishing qualifications for the government support program, provided counseling for medicaid, TANF and SNAP programs.
- Improved client nutrition by developing personalized meal plans and dietary recommendations.
- Enhanced client satisfaction by providing timely and accurate eligibility determination for various assistance programs.
- Streamlined application process for clients by implementing efficient case management techniques, improving overall service.
Education
Bachelor of Science - Physical Education & Exercise Science
Virginia Commonwealth University
Richmond, VA01.2012
Bachelor of Science - Psychology
Virginia Commonwealth University
Richmond, VA01.2012
Skills
- Team Leadership
- Relationship Building
- Decision-Making
- Change Management
- Strategic Planning
- Root Cause Analysis
- Business development
- Digital marketing
PLATFORM PROFICIENCIES
- ConstantContact
- HubSpot
- DonorDrive
- PipeDrive
- Zapier
- TeamGantt
Timeline
Sales & Marketing Consultant
AeroVigilance
2022.09 - 2023.04
Vice President of Client Engagement
Turnkey for Good
2021.01 - Current
Account Executive
Turnkey for Good
2019.02 - 2021.01
Project Manager
Turnkey Promotions
2018.10 - 2019.12
Director of Development
Richmond Strikers
2017.11 - 2018.09
Account Manager
Turnkey Promotions
2014.08 - 2017.11
Nutrition Assistant at WIC
Virginia Department of Health
2013.01 - 2014.07
Bachelor of Science - Physical Education & Exercise Science
Virginia Commonwealth University
Bachelor of Science - Psychology
Virginia Commonwealth University
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