KATHERINE BENITEZ
Pasadena
Summary
Team-oriented professional with experience as a busser in a fast-paced restaurant. Demonstrates strong problem-solving abilities and adaptability in high-pressure situations. Committed to enhancing interpersonal skills and fostering customer satisfaction.
Overview
5
5
years of professional experience
Work History
Call Center Representative
Smiles by the bay Orthodontist
Annapolis
10.2024 - 10.2025
- Assisted patients with scheduling appointments and managing their records.
- Answered incoming calls and addressed patient inquiries efficiently.
Restaurant Busser
Carpaccio Italian Restaurant
Annapolis
05.2020 - 07.2023
- Trained new staff in bussing and cleaning procedures.
- Improved customer satisfaction rates by answering customers' questions and resolving issues.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Cleared and reset tables promptly after guests finished dining.
Education
High School Diploma -
Annapolis High School
Annapolis, MD, United StatesSkills
- Excellent teamwork
- Adaptable to change
- Flexible schedule availability
- Maintaining cleanliness
- Customer Service-Oriented
- Team Collaboration
- Food Running
- Time Management
- Problem-Solving
- Attention to Detail
Accomplishments
Consistently received positive feedback from customers and supervisors for exceptional teamwork and communication skills.
Languages
- Spanish
- English, Native or Bilingual
- Spanish, Native or Bilingual
Timeline
Call Center Representative
Smiles by the bay Orthodontist
10.2024 - 10.2025
Restaurant Busser
Carpaccio Italian Restaurant
05.2020 - 07.2023
High School Diploma -
Annapolis High School