Katherine Black
Summary
Dedicated professional with a strong background in office management at Peak Performance Physical Therapy, excelling in patient care and communication. Proven ability to enhance operational efficiency through effective scheduling and problem-solving. Recognized for maintaining organized environments and fostering positive relationships with staff and patients alike.
Overview
18
18
years of professional experience
Work History
Caregiver
Self-employed
06.2014 - Current
- Handled household management tasks like laundry, housekeeping and grocery shopping leading to a well-maintained living space.
- Took care of three young children getting them to school, doctor appointments and after school activities.
- Handle all financial payments for household.
Office Manager
Peak Performance Physical Therapy
03.2012 - 06.2014
- Provided exceptional customer service when addressing patient scheduling and medical records via phone calls or email correspondence.
- Maintained a clean a organized office and work space for all employees.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Facilitated smooth communication between referring Doctors and nurses.
Scheduling Coordinator
Eye Medical Center
01.2007 - 03.2012
- Utilized advanced software tools like Excel, Outlook, and scheduling-specific platforms to effectively manage comprehensive appointment calendars.
- Proactively identified scheduling issues and developed quick solutions to promote efficiency and profitability.
- Developed strong working relationships with management and Doctors through effective scheduling and communication skills.
- Communicated with patients medical insurance for approved visits and authorizations for medical supplies.
Education
High School Diploma -
St. Amant High School
St. Amant, LA05-2005
Skills
- Respectful and compassionate
- Time management
- Dependable and responsible
- Patient care
- Problem-solving
- Multitasking and organization
- Verbal and written communication skills
- Documentation
Timeline
Caregiver
Self-employed
06.2014 - Current
Office Manager
Peak Performance Physical Therapy
03.2012 - 06.2014
Scheduling Coordinator
Eye Medical Center
01.2007 - 03.2012
High School Diploma -
St. Amant High School
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