Katherine Bowman
Olympia,WA
Summary
Committed and compassionate Kennel Technician providing quality care for animals. Proficient in animal safety protocols and possesses excellent communication and customer service skills.
Overview
15
15
years of professional experience
Work History
Registered Behavior Technition
Behavior And Education Services (BES)
01.2020 - 03.2022
- Observed, monitored and recorded problem behaviors through accurate behavior-consequence data collection, graphs, and anecdotal notes.
- Documented interventions, assessments and progress reports on database to enable tracking history and maintain consistent records.
- Collaborated with other professionals to develop and modify individualized treatment plans.
- Conducted functional behavior assessments, functional analysis, preference assessments, and assessments of basic learning and language skills to identify target behaviors and purpose of behaviors.
- Monitored client progress to provide continued guidance and consistent feedback to families.
Receptionist/insurance & Authorization Specailist
Early Autism Project
05.2015 - 01.2018
- Responded to inquiries from healthcare providers regarding prior authorization requests.
- Input all patient data regarding claims and prior authorizations into system accurately.
- Provided prior authorization support for physicians, healthcare providers and patients in accordance with payer guidelines.
- Reached out to insurance carriers to obtain prior authorization for testing and procedures.
- Researched denied claims and contacted insurance companies to resolve these issues.
- Checked documentation for accuracy and validity on updated systems.
Doggy Daycare/Kennel Technician
Aspen Grove BNB
05.2012 - 05.2015
- Cleaned and maintained kennel areas for optimized hygiene, including cages, runs and yards.
- Trained new staff on kennel maintenance, animal care and feeding protocols.
- Followed effective process for bathing and grooming dogs to remove dirt, loose hair, parasites, and hair mats.
- Contributed to client retention by consistently providing outstanding customer service to both clients and pets.
- Followed pet care instructions for dietary needs and medication regimens.
- Washed, trimmed and brushed animals to maintain good grooming standards.
- Prepared and administered medications and treatments as prescribed by veterinarian.
Pet Sitter/Dog Walker
The Barking Lot
01.2009 - 05.2011
- Prepared food and water following instructions from pet owners.
- Gave animals proper attention to promote secure environment in owner's absence.
- Communicated professionally with pet owners via phone, email, and text.
- Managed pet safety and wellness in owners' absence by securing yard gates and removing items that could make pets sick.
- Provided daily physical exercise, mental stimulation and socialization to keep pets healthy and ward off unwanted behavior.
- Helped pet owners transition pets into new homes and environments through training.
Cashier/Customer Service Associate
Earthfare
01.2007 - 01.2009
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
Education
Bachelor of Arts - Anthropology
USC
Columbia, SC05.2007
Skills
- Development of Social Skills
- Behavior Redirection
- Computerized Time Management Systems
- ABA Techniques
- Administering Medications to dogs
- basic dog grooming
I also enjoy chickens and goats. I like to make goat milk lotion and soap. We had a small farm.
I enjoy all animals. We used to have 10 acres with 6 goats, 10 chickens, 6 ducks, 3 dogs and an amazing garden. My little boys would get up early every morning to help collect the eggs and milk the goats. They would also help me try different recipes for making the best goat milk lotion and soap. :)
Timeline
Registered Behavior Technition
Behavior And Education Services (BES)
01.2020 - 03.2022
Receptionist/insurance & Authorization Specailist
Early Autism Project
05.2015 - 01.2018
Doggy Daycare/Kennel Technician
Aspen Grove BNB
05.2012 - 05.2015
Pet Sitter/Dog Walker
The Barking Lot
01.2009 - 05.2011
Cashier/Customer Service Associate
Earthfare
01.2007 - 01.2009
Bachelor of Arts - Anthropology
USC
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