Katherine Boyko
Highland,CA
Summary
Adept at therapeutic massage and office administration, I leveraged skills in customer service and Microsoft Office to enhance client wellness and operational efficiency at Massage Envy Spa. Known for meticulous attention to detail and robust problem-solving abilities, I cultivated a loyal clientele and streamlined office processes, significantly contributing to a positive and productive work environment. Compassionate Medical Massage Therapist with experience in a variety of therapeutic techniques. Acquired skills include deep tissue massage, trigger point therapy, and sports massage. Demonstrated strong ability to build trusting relationships with clients while providing relief from pain and promoting overall wellness. Successful in improving client mobility and enhancing physical performance through targeted treatments. Highly-skilled licensed massage therapist with several years of experience in wide array of healing techniques and modalities. Committed to providing body works for well-being of mind, body and soul. Excellent skills in swedish, deep tissue and prenatal massage techniques.
Overview
2024
2024
years of professional experience
1
1
Certification
Work History
Massage Therapist
Massage Envy Spa
Ontario, CA
09.2022 - 10.2023
- Performed quality, therapeutic bodywork to meet clients' needs.
- Performed therapeutic pregnancy, sports, deep tissue and Swedish massage on clients.
- Recommended follow-up visits and additional services and products to help clients pursue wellness goals.
- Formulated targeted massage plans based on individuals' physical condition, histories and current concerns.
- Personalized massage services to craft customized sessions.
- Helped clients tackle different types of stress by releasing knotted muscles with advanced massage techniques.
- Cleaned table and space between appointments to protect client health.
- Advised clients on personal care between appointments and relevant products for individual needs.
- Assessed soft tissue condition, joint quality and function, muscle strength and range of motion.
- Utilized membership model to build recurring client relationships and improve wellness.
Office Assistant
OnPoint Integrative Massage
San Bernardino, CA
03.2020 - 12.2022
- Greeted visitors or callers to handle questions or direct to appropriate staff.
- Maintained business records by updating customer information.
- Collected payments, issued receipts and updated accounts to reflect new balances.
- Checked office supply levels, anticipated needs and placed orders for appropriate stock levels.
- Conducted office inventory checks and requested restock of supplies.
- Monitored calendars and scheduled appointments based on availability and established load limits.
- Communicated with customers, employees and vendors to answer questions and address complaints.
- Addressed client concerns regarding areas of discomfort or pain before beginning a session.
- Demonstrated knowledge of anatomy and physiology to determine appropriate massage techniques for each client's needs.
Massage Therapist
OnPoint Integrative Massage
San Bernardino, CA
03.2020 - 11.2022
- Performed quality, therapeutic bodywork to meet clients' needs.
- Performed therapeutic pregnancy, sports, deep tissue and Swedish massage on clients.
- Helped clients tackle different types of stress by releasing knotted muscles with advanced massage techniques.
- Formulated targeted massage plans based on individuals' physical condition, histories and current concerns.
- Assisted with basic bookkeeping, filing and maintaining clients' records.
- Organized and maintained full schedule of appointments with clients of different ages and physical needs.
- Stocked treatment space with linens, supplies and sterilized instruments.
Massage Therapist
Massage Envy Spa
Rancho Cucamonga, CA
01.2015 - 07.2020
- Performed quality, therapeutic bodywork to meet clients' needs.
- Performed therapeutic pregnancy, sports, deep tissue and Swedish massage on clients.
- Recommended follow-up visits and additional services and products to help clients pursue wellness goals.
- Formulated targeted massage plans based on individuals' physical condition, histories and current concerns.
- Personalized massage services to craft customized sessions.
- Helped clients tackle different types of stress by releasing knotted muscles with advanced massage techniques.
- Utilized membership model to build recurring client relationships and improve wellness.
- Cleaned table and space between appointments to protect client health.
- Kneaded muscles and soft tissues to help clients release tension and improve physical wellbeing.
- Cultivated loyal clientele and high rate of referrals based on quality of massage services.
- Restocked products and maintained treatment rooms for professional appearance and sanitization.
Office Assistant
Hospitality Dental Group
Riverside, CA
06.2008 - 08.2013
- Answered phone calls and welcomed visitors to office.
- Organized files, developed spreadsheets, faxed reports and scanned documents to improve organizational workflow.
- Maintained business records by updating customer information.
- Checked office supply levels, anticipated needs and placed orders for appropriate stock levels.
- Conducted office inventory checks and requested restock of supplies.
- Offered diverse clerical support to office team members, managed correspondence, answered telephone calls and tracked documentation.
- Dispersed incoming mail to correct recipients throughout office.
- Answered telephones, directed calls and took messages.
- Operated photocopiers and scanners, facsimile machines and personal computers.
- Delivered messages and ran errands.
- Reviewed files, records and other documents to obtain information or respond to requests.
- Maintained and updated filing, inventory and database systems, manually or using computer.
- Completed and mailed contracts, invoices or checks.
- Inventoried and ordered materials, supplies and services.
Massage Therapist
White Chiropractic & Wellness
Redlands, CA
- Utilized various modalities such as trigger point therapy, myofascial release, neuromuscular technique, hydrotherapy, reflexology, lymphatic drainage, acupressure points and energy healing techniques in treatments.
- Addressed client concerns regarding areas of discomfort or pain before beginning a session.
- Collaborated with other healthcare professionals such as physicians or physical therapists when necessary for client care coordination.
- Developed individualized treatment plans based on client assessments and preferences.
- Demonstrated knowledge of anatomy and physiology to determine appropriate massage techniques for each client's needs.
- Provided therapeutic massage treatments to clients, including Swedish, deep tissue, and sports massages.
- Performed quality, therapeutic bodywork to meet clients' needs.
Medical Massage Therapist
Wellhausen Institute of Integrated Medicine
Redlands
- Provided comprehensive massage therapy services to patients with a variety of medical issues and conditions.
- Developed home care programs tailored to the specific needs of each patient using hot and cold packs, ultrasound and electrical stimulation therapies.
- Collaborated with other healthcare professionals to provide comprehensive care for clients.
- Developed a professional rapport with clients through compassionate listening skills and positive attitude towards their well-being.
- Conducted assessments to determine patient needs and developed individualized treatment plans accordingly.
- Performed therapeutic massages of soft tissues and joints utilizing various techniques such as Swedish, deep tissue, sports, trigger point release, neuromuscular re-education, myofascial release and hydrotherapy.
Massage Therapist
Plymouth Village Retirement Community
Redlands, CA
- Addressed client concerns regarding areas of discomfort or pain before beginning a session.
- Developed individualized treatment plans based on client assessments and preferences.
- Demonstrated knowledge of anatomy and physiology to determine appropriate massage techniques for each client's needs.
- Participated in community events such as health fairs or charity fundraisers in order to promote awareness about the benefits of massage therapy.
Education
Medical Massage - Massage Therapy
Hands-On Medical Massage School
Redlands, CA08.2013
High School Diploma -
The Grove School
Redlands, CA06.2010
Skills
- Scheduling Meetings
- Customer Service
- Prioritizing Work
- Time Management
- Verbal and Written Communication
- Organizing and Categorizing
- Meeting Planning
- Issue Resolution
- Appointment Scheduling
- Microsoft Office
- Attention to Detail
- Service Oriented
- Problem Solving
- Team Collaboration
- Multitasking and Prioritization
- Flexible and Adaptable
- Reliable and Punctual
- Self-Motivated
- Materials Organization
- Geriatric massage
- Self-care practices
- Myofascial release
- Prenatal massage
- Aroma therapy
- Trigger point therapy
- Professional ethics
- Hydrotherapy techniques
- Deep tissue massage
- Sports massage
- Pediatric massage
- Swedish massage
- Strong manual dexterity
Certification
- Massage & Bodywork Licensing Exam (MBLEx)
- Certified Massage Therapist (CMT)
- National Certification Board for Therapeutic Massage and Bodywork (NCBTMB)
Timeline
Massage Therapist
Massage Envy Spa
09.2022 - 10.2023
Office Assistant
OnPoint Integrative Massage
03.2020 - 12.2022
Massage Therapist
OnPoint Integrative Massage
03.2020 - 11.2022
Massage Therapist
Massage Envy Spa
01.2015 - 07.2020
Office Assistant
Hospitality Dental Group
06.2008 - 08.2013
Medical Massage - Massage Therapy
Hands-On Medical Massage School
High School Diploma -
The Grove School
Massage Therapist
White Chiropractic & Wellness
Medical Massage Therapist
Wellhausen Institute of Integrated Medicine
Massage Therapist
Plymouth Village Retirement Community
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