Katherine Brown
Albuquerque
Summary
Talented laboratory professional offering advanced technical knowledge of dental appliances and production procedures. Methodical and well-organized with strong attention to detail and expertise in testing and enhancing devices to optimize fit. Open and clear communicator accustomed to handling high workload and meeting tight timetables.
Dynamic individual with hands-on experience in dental lab and customer service and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.
Overview
13
13
years of professional experience
Work History
Dental Technician
JZ Dental Lab
01.2022 - 09.2025
- Acquired knowledge of dental materials and tools for effective fabrication of dental prosthetics.
- Assisted in preparing workstations, ensuring cleanliness and organization to maintain safety standards.
- Supported the creation of dental models through accurate impressions and measurements.
- Collaborated with senior technicians to learn processes involved in designing custom dental appliances.
Dental Assistant
High Altitude Dental
11.2019 - 11.2021
- Assisted dentists in procedures, ensuring patient comfort and efficiency during treatments.
- Prepared examination rooms and sterilized instruments to maintain a safe environment.
- Managed patient records using dental practice management software, ensuring accuracy and confidentiality.
- Educated patients on oral hygiene practices, contributing to improved patient compliance and satisfaction.
- Supported inventory management by ordering supplies and tracking stock levels for essential dental materials.
- Collaborated with dental team to streamline workflow, reducing procedure times and enhancing service delivery.
- Conducted follow-up calls to patients post-treatment, reinforcing care continuity and addressing concerns promptly.
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Maintained a clean and sterile work environment to prevent cross-contamination and infection.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
- Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
- Prepared and arranged instruments, medications, and required materials for dental procedures.
- Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
Dental Assistant
Family and Cosmetic Design
01.2013 - 11.2019
- Sterilized rooms and prepped equipment and instruments for [Number] procedures daily.
- Performed general chair-side duties for general dentistry, endo procedures, and oral surgery.
- Assisted dentists with complex procedures, ensuring optimal patient care and treatment outcomes.
- Documented patient dental health information, medical history, and vital signs for future reference.
- Assisted dentists, hygienists, and other personnel by handing appropriate tools and supplies needed for procedures.
- Prepared instruments and equipment for use in dental procedures, ensuring their availability when needed.
- Explained treatment procedures and instructed patients on home care guidelines.
- Created dental impressions used for diagnostics, opposing models and study casts to make crowns, bridges, and other dental prosthetics.
- Managed inventory of dental supplies, reducing waste and optimizing resource allocation.
- Maintained dental supply inventory by checking stock to determine inventory levels and placing and expediting orders for supplies.
- Recorded patients' health histories, documented current symptoms, and pulled up records from prior visits for dentists to view and evaluate.
- Supported dentists during oral surgeries by preparing surgical rooms with necessary tools and sterilized instruments.
- Educated patients on proper oral hygiene techniques, promoting long-term dental health.
- Increased patient retention by building rapport through excellent communication skills and a friendly demeanor.
- Contributed to office organization by maintaining accurate patient records and updating files regularly.
- Reduced appointment cancellations by implementing reminder calls and text messaging services, resulting in improved scheduling efficiency.
- Conducted preliminary assessments of new patients, gathering crucial information for accurate diagnoses.
- Increased office efficiency by maintaining patient records with up-to-date information.
- Enhanced patient comfort by carefully explaining procedures and addressing concerns prior to treatments.
Education
No Degree -
Sandia High School
Alb NmSkills
- Quality control analysis
- Work order following
- Quality assurance
- Customer service
- CAD and CAM proficiency
- Patient confidentiality
- Equipment operation
- Finishing tools
- Impression taking
- Denture repairs
- Materials selection
- Amalgam instruments
- Buffing wheels
- Soldering
- Dental prosthetics
- Infection control procedures
- Laboratory equipment operation
- Wax pattern development
- Teamwork
- Problem-solving
- Time management
- Reliability
- Excellent communication
- Organizational skills
- Active listening
- Professionalism
- Continuous improvement
- Dental implant restoration
- Casting and metalwork
Timeline
Dental Technician
JZ Dental Lab
01.2022 - 09.2025
Dental Assistant
High Altitude Dental
11.2019 - 11.2021
Dental Assistant
Family and Cosmetic Design
01.2013 - 11.2019
No Degree -
Sandia High School