As Union Leadership have been detail and project oriented providing timely responses to necessary tasks. Accustomed to working in misson based environment serving various types of constituents. Experienced with guest centric presentation and focus.
Overview
34
34
years of professional experience
1
1
Certification
Work History
Lead keeper
Philadelphia Zoo
Philadelphia, PA
01.1999 - Current
Primary responsible for daily animal care of big cats, including safety, cleaning, enrichment, training, breeding and nutrition.
Coach team members in techniques necessary to complete daily task assignments including, animal care, exhibit maintenance, guest relations, and coordinating veterinary and contractor projects.
Utilize Microsoft Outlook, Learning Zen and ZIMS to maintain daily records
Keeper
Philadelphia Zoo
Philadelphia, PA
01.1992 - 01.1999
Supported Small Mammal and Carnivore teams
Developed a knowledge of care practices for numerous animal species
Performed essential job functions including daily animal care, medical care, breeding, infant care, dietary needs, enrichment, pool cleaning, and exhibit maintenance.
Kennel Manager
Independence Dogs
Chadds Ford, PA
01.1990 - 01.1993
Trained over 60 service dogs for clients
Maintained records, including kennel, client, training and veterinary records
Resident responsible for onsite overnight care of clients working with canine companions
Education
Bachelor’s Degree - Liberal Studies
West Chester University
1991
Skills
Peer Lead in a team setting
Knowledge of professional behavior in a guest centric organization
Work with Microsoft Office and Outlook email programs
Data entry in ZIMS animal data collection system
Accomplishments
President of the employee Bargaining Unit, Local 752 at the Philadelphia Zoo
Lead Negotiator for three Collective Bargaining Agreements
Founding and current principle Labor Representative in Federal Mediation and Conciliation Labor and Management Steering Committee
Principle Labor Representative in Grievance Mediation processes
Participant in negotiating for seven Collective Bargaining Agreements
Represents the Philadelphia Zoo during PR events / television/ movie appearances
Conducts private VIP experiences, Philadelphia Zoo
Develops, implements, and trains staff on safety protocols with big cats in an American Zoological Association accredited zoo
Contributed to design of Big Cat Falls exhibit, 2006 Philadelphia Zoo
Primary in creation and utilization of novel rotational exhibit design Big Cat Crossing, 2014 Philadelphia Zoo
Developed and implemented first training program to institute voluntary medical procedures for animals, Philadelphia Zoo
Certification
Certified by the Federal Mediation and Conciliation Service in a Labor Management Relationship by Objective Process
Certified by the Federal Mediation and Conciliation Service in Shop Steward Procedure
Certified by the Federal Mediation and Conciliation Service in Interest Based Bargaining
HIPPA certified as Health Benefits Administrator
Awards and Achievements
1993-present: Executive Board member of Local 752
2006-present: Member of the Employee Recognition Committee, Philadelphia Zoo
2010-present: President Local 752
2010-present: Board member of Blind Dog Rescue Alliance
2020 Nominee for Collaboration Award, Philadelphia Zoo
2019 Presented at Arbitration Conference in Labor Relations
2019 Nominee for Collaboration Award, Philadelphia Zoo
2019 Presented at National Felid Taxonomic Advisory Conference
2017 Received Collaboration Award, Philadelphia Zoo
2015 Lead Keeper of USA Today Best Zoo Exhibit of the Year, Philadelphia Zoo
2012 Chosen to represent the Philadelphia Zoo in Namibia on Ongava Game Reserve
2007 Lead Keeper of Best Zoo Exhibit awarded by American Association of Zoos and Aquariums
2006 Employee of the Year, Philadelphia Zoo
2005 Presented at Animal Behavior Management Alliance Conference
2004 Received American Association of Zookeepers Journalism of the Year Award
2003 Presented at Animal Behavior Management Alliance Conference
2003 Received Award for Outstanding Animal Care, Philadelphia Zoo
2002 Presented at National Federal Mediation and Conciliation Conference on Labor Relations
2001 Received Team Player of the Year Award, Philadelphia Zoo
Timeline
Lead keeper
Philadelphia Zoo
01.1999 - Current
Keeper
Philadelphia Zoo
01.1992 - 01.1999
Kennel Manager
Independence Dogs
01.1990 - 01.1993
Bachelor’s Degree - Liberal Studies
West Chester University
Similar Profiles
ALEXIS MULLNERALEXIS MULLNER
Conservation Educator at Philadelphia ZooConservation Educator at Philadelphia Zoo