Katherine Bugno
Youngstown,OH
Summary
Versatile Stocker proficient in replenishing floor stock and organizing displays to support sales objectives. Well-coordinated in locating and palletizing items for optimal replenishment. Self-motivated team player with strong time management skills.
Motivated Shift Leader enthusiastic about helping team members meet and exceed objectives with compassionate leadership. Talented trainer and operational problem-solver with front-line experience and collaborative nature. Resourceful in balancing customer, company and employee needs.
Professional with winning attitude and desire to deliver exceptional dining experience. Focused on setting high expectations and raising service standards. Keen to expand customer base through careful oversight and novel promotional methods.
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Motivated high school student with a track record of academic excellence looking for part-time work. Intends to develop professional work experience utilizing excellent communication and time management skills.
Overview
26
26
years of professional experience
2001
2001
years of post-secondary education
Work History
Shift Lead
Burger King
Youngstown, OH
03.2022 - Current
- Supervised daily operations during shifts to ensure smooth service flow.
- Trained new team members on food preparation and customer service standards.
- Managed inventory levels and restocked supplies as needed throughout shifts.
- Ensured compliance with health and safety regulations in food handling procedures.
- Resolved customer complaints promptly to maintain high satisfaction levels.
- Monitored team performance and provided constructive feedback regularly.
- Assisted in the training of new employees.
- Performed opening and closing procedures such as setting alarm systems, counting money.
- Completed opening and closing duties to facilitate business operations.
Communictions
Infocison
Canfield, OH
04.2020 - 05.2021
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Assisted with customer requests and answered questions to improve satisfaction.
Dietary Aide
The greenbriah health care center
Boardman, Ohio
06.2000 - 12.2002
- Prepared and assembled meals according to dietary specifications.
- Assisted in serving food to residents in dining areas.
- Maintained cleanliness and organization in kitchen and dining spaces.
- Followed safety and sanitation protocols during food handling processes.
- Engaged with residents to enhance dining experience through conversation.
- Set up trays and food service carts to deliver food to residents.
- Performed general cleaning duties such as sweeping floors, washing dishes, wiping countertops.
- Served food and snacks according to planned menu and patients' diet orders.
- Cleaned and sanitized kitchen equipment and surfaces.
Education
Cardinal Mooney High School
Youngstown, OHSkills
- Safety methods
- Product displays
- Merchandise stocking
- Able to lift 75 lbs
- Dependable and reliable
- Customer service
Timeline
Shift Lead
Burger King
03.2022 - Current
Communictions
Infocison
04.2020 - 05.2021
Dietary Aide
The greenbriah health care center
06.2000 - 12.2002
Cardinal Mooney High School