Katherine Cantu
Bloomington,Illinois
Summary
Dynamic professional with a strong background in customer service at Chick-fil-A, excelling in high-pressure environments. Proven ability to enhance team collaboration and communication, while effectively multitasking. Skilled in problem-solving and maintaining attention to detail, contributing to improved workflow and customer satisfaction. Bilingual, enhancing service delivery to diverse clientele.
Upbeat and reliable, with knack for problem-solving and multitasking, bringing strong understanding of task coordination and time management. Adept in using digital tools and platforms to enhance productivity and efficiency. Ready to contribute to achieving smooth operations and client satisfaction.
Overview
1
1
year of professional experience
Work History
Titan Talker
AJ Ainslie
10.2025 - Current
- Assisted in managing daily tasks to ensure efficient operations.
- Collaborated with colleagues to improve workflow and task completion.
- Contributed to team efforts by completing assigned tasks promptly and accurately.
- Engaged in training sessions to enhance skills and knowledge of processes.
Front of House Employee
Chick-fil-A
06.2025 - Current
- Delivered exceptional customer service in high-volume environment.
- Processed orders efficiently using point-of-sale systems.
- Maintained cleanliness and organization of dining area.
- Assisted team members during peak hours to ensure smooth operations.
- Adapted quickly to changing priorities and tasks during busy shifts.
- Communicated effectively with customers to enhance their dining experience.
- Supported training of new employees on service protocols and procedures.
Education
Bachelor of Arts - Communications And Marketing
Illinois Wesleyan University
Bloomington, IL05-2029
Skills
- Customer service
- Attention to detail
- Team collaboration
- Phone etiquette
- Foreign language skills
- Clear communication
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Titan Talker
AJ Ainslie
10.2025 - Current
Front of House Employee
Chick-fil-A
06.2025 - Current
Bachelor of Arts - Communications And Marketing
Illinois Wesleyan University