Katherine Castillo
Forest Hills,NY
Summary
Experienced in the fast-paced pharmaceutical industry, I have developed exceptional organizational and data management skills. Proficient in managing detailed records with accuracy, even in high-pressure situations. Transitioning into a new field, I am enthusiastic about utilizing these skills in a dynamic and challenging role that fosters personal growth and enables me to make a significant impact.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Automation Pharmacy Technician IV
Omnicell, Inc
10.2022 - Current
- Coordinate with the customer to ensure medications are ordered on schedule in preparation for loading into Omnicell technology solutions
- Properly assign medications with awareness around high alert, look-a-like, and sound-alike medications.
- Load medications using the customer’s inventory based on assignments made in preparation for go-live.
- Operate Omnicell automation at customers sites according to Omnicell SOPs and best practices.
Certified Pharmacy Technician, Oncology
Memorial Sloan Kettering
06.2021 - Current
- Maintain pharmacy files and records
- Demonstrate proficiency with applicable pharmacy equipment, systems and technology
- Assist with pharmacy Returns
- Work with Investigational Drugs
- Perform other duties as assigned
Sales Manager
Epic Pharma
05.2017 - 07.2019
- Coached, counseled, and delegated work to customer service representatives
- Evaluating the performance of customer service representatives and communicate work procedures and company policies to staff
- Train new customer service representatives
- Deal with daily allocation of products for customers
- Analyzed weekly reports and pursue sales trends in order capture profitable opportunities
Assistant Manager/Certified Pharmacy Technician
MI Farmacia
06.2005 - 04.2017
- Authorized drug refills and provided detailed prescription information to pharmacies
- Insurance forms and mailing monthly invoice statements to patients
- Manage the store employees ensure the pharmacy is running efficiently
- Ensured HIPAA compliance, maintained patient privacy and confidential patient information
Education
MBA - Health Administration Management
Touro College
New York, NY06.2018
Bachelors of Arts - Psychology
Touro College
New York, NY06.2012
Skills
- Microsoft Office
- Power Point
- Excel
- Organizational skills
- Customer Service
- Managing Deadlines
- Problem-solving skills
- Team collaboration
- Workflow optimization
- Confidentiality and HIPAA
Certification
Pharmacy Technician Certification
Accomplishments
- Project Lead and On-Site Lead for more than 8 sites in NY based projects for Omnicell where I have delegated work to colleagues while working on Hospital sites.
- Have worked in Many different hospitals throughout the 5 Boroughs for NYHH projects for Omnicell.
- Have exceeded and succeeded expectations In the projects I have been given to lead for the hospitals in NY.
Languages
Spanish
Full Professional
English
Native or Bilingual
Timeline
Automation Pharmacy Technician IV
Omnicell, Inc
10.2022 - Current
Certified Pharmacy Technician, Oncology
Memorial Sloan Kettering
06.2021 - Current
Sales Manager
Epic Pharma
05.2017 - 07.2019
Assistant Manager/Certified Pharmacy Technician
MI Farmacia
06.2005 - 04.2017
MBA - Health Administration Management
Touro College
Bachelors of Arts - Psychology
Touro College
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