Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Katherine Castillo

Homestead,FL

Summary

Dynamic Operations Associate at Sephora with a proven track record in enhancing operational efficiency and customer service. Bilingual communicator skilled in relationship building and deadline management, successfully led a team to ensure optimal stock levels and support promotional events, contributing to a consistently high-performing retail environment.

Overview

3
3
years of professional experience

Work History

Operations Associate

Sephora
10.2022 - Current

As a Sephora operations Associate I am in charge of Managing Stock: Ensure that our clients have access to a consistently stocked store. Store Upkeep: Aid in keeping the store tidy and functioning efficiently. Assisting in Sales and Marketing Events: Be involved in the organization and implementation of sales initiatives and promotional activities. Helping clients on the cash register. Oversaw a group of operations team members, offering direction and support to guarantee that the best performance standards were met.

Education

High School Diploma -

Miami SouthRidge Hischool
Miami, FL

Skills

  • Customer service
  • Verbal and written communication
  • Deadline management
  • Interpersonal and written communication
  • Bilingual
  • Relationship building
  • Operational efficiency
  • Supply restocking

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Operations Associate

Sephora
10.2022 - Current

High School Diploma -

Miami SouthRidge Hischool