Katherine Gomez
Middletown
Summary
Highly organized and detail-oriented professional with a strong work ethic and dedication to achieving goals as well as possessing strong communication and interpersonal skills. Vast experience overseeing multiple tasks and a hardworking professional committed to providing outstanding customer service and assistance.
Overview
6
6
years of professional experience
Work History
Beauty Advisor
Sephora
01.2024 - 11.2025
- Applied makeup and skincare products to customers following guidelines to enable testing of brand.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Collaborated with team members to achieve monthly sales targets and ensure smooth store operations.
- Educated customers on proper product usage techniques, fostering confidence in their ability to replicate results at home.
Guest Advocate
Target
08.2021 - 04.2024
- Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
- Provided prompt assistance at checkout counters, reducing wait times for guests during peak hours.
- Promoted superior experience by addressing customer concerns, demonstrating empathy, and resolving problems swiftly.
- Contributed to sales growth by promoting store loyalty programs and suggesting add-on items during transactions.
Crew Member
McDonald's
06.2019 - 03.2020
- Enhanced customer service by efficiently managing front counter and drive-thru operations.
- Maintained cleanliness and sanitation of food preparation areas and equipment regularly.
- Ensured precise order fulfillment through meticulous attention to detail during meal assembly.
- Proactively cleaned dining areas, addressing spills and restocking supplies as needed.
Education
Esthetician License - Esthetics
Capri Cosmetology Learning Centers
Newburgh, NY09-2026
High School Diploma -
Middletown High School
Middletown, NY06.2022
Skills
- Attention to Detail
- Strong Communication and Interpersonal Skills
- Positive Customer Engagement
- Relationship Building
- Friendly and Helpful
- Organization and Multitasking
Timeline
Beauty Advisor
Sephora
01.2024 - 11.2025
Guest Advocate
Target
08.2021 - 04.2024
Crew Member
McDonald's
06.2019 - 03.2020
Esthetician License - Esthetics
Capri Cosmetology Learning Centers
High School Diploma -
Middletown High School