Michael Kieffer
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
27
27
years of professional experience
Work History
Beauty Advisor
Ulta Beauty Inc.
Noblesville, IN
10.2021 - Current
- Helped clients achieve desired looks for daily wear and special events by designing makeup strategies for each scenario.
- Developed community reputation through commitment to customer satisfaction and strong client relationships.
- Helped customers feel relaxed and comfortable through conversation and personal relatability.
- Recommended specific hair and beauty products to meet individual customer needs.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
Product Promoter
Asmodee North America
Indianapolis, IN
01.2018 - Current
- Visited trade shows, stores and community organizations to demonstrate products or services and answer questions from potential customers.
- Learned about competitors' products and consumers' interests to answer questions and provide more complete information.
- Provided product samples, coupons and informational brochures to persuade people to buy products.
Warehouse Picker
Ford Motor Company
Plainfield, Indiana
05.2018 - 12.2021
- Inspected incoming and outgoing shipments to verify accuracy and prevent errors & input values into computer system..
- Prepared orders by processing requests, pulled materials from warehouse, packed boxes and prepared shipments.
- Operated equipment such as pallet jacks and hand trucks to move heavy boxes.
- Moved merchandise using forklifts, pallet jacks and hand trucks.
- Reviewed order slips, picked products and staged merchandize to be shipped.
Picker
SMC
Noblesville, IN
01.2018 - 03.2019
- Prepared orders by processing requests, pulled materials from warehouse, packed boxes and prepared shipments.
- Reduced fulfillment errors by using RF scanners to quickly pick items to proper bins.
- Operated warehouse equipment and reported instances of safety code violations to management to reduce risk of accidents.
Graphics Applicator
AI Innovation
Fishers, Indiana
05.2017 - 10.2017
- Visited sites before and after installations to inspect quality and operability.
- Used Adobe Illustrator to design graphics and plan installations.
- Interfaced with art director, designer, production manager and print producer.
- Carefully prepared design layouts into prepress files for offset, web and digital printing.
Digital Media Design
Gannett
Indianapolis, IN
09.2012 - 08.2017
- Created broad range of work using various design techniques.
- Employed design fundamentals when selecting typography, composition, layout and color in design work.
- Used Adobe Photoshop, Illustrator, InDesign, Flash, & Edge to create computer-generated effects and simulations.
Graphic Designs Intern
AH Holdings
Indianapolis, IN
01.2012 - 09.2012
- Designed graphics for websites, logos and promotions for marketing purposes.
- Promoted company's events by designing marketing materials such as posters, digital invites and brochures.
- Assisted with design of print materials such as flyers and ads by producing basic layouts, selecting colors and tracking down appropriate images.
- Created design work for print and digital sales and marketing campaigns.
- Used Adobe Photoshop, Adobe Lightroom, Adobe Illustrator and Adobe Indesign to develop new images.
Photography Intern
WM Photographic Services
Indianapolis, IN
05.2012 - 08.2012
- Photographed high-quality images for various print and digital projects.
- Digitally edited photos to enhance appearance.
- Determined and adjusted subject position, props and lighting equipment while selecting camera angles to optimize final product.
- Shot photographs in controlled lab, field and remote environments.
- Scheduled and booked locations for photo shoots, working collaboratively with clients and contacts.
Silk Screen Printer
NCS Graphics
Indianapolis, IN
02.2011 - 12.2011
- Adjusted color formulas for various fabric types and weights for precise results.
- Operated machines and equipment to process finished fabric, thread and other textiles.
- Started and controlled machines and equipment to process and finish fabric or other textile goods.
Tent Tailor
YURTS OF AMERICA
Indianapolis, IN
02.2009 - 10.2009
- Drew outline of pattern parts using drafting instruments such as calipers, squares and straight and curved rules.
- Drew patterns and cut fabric pieces, assembled and sewed to create medieval round tents calls yurts.
- Altered patterns to fit client requirements.
Server
Server, El Torito Grill Indianapolis, IN May 2005
Indianapolis, IN
05.2006 - 11.2008
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Cultivated warm relationships with customers.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Applied comprehensive knowledge of wine, cocktails, and beer to increase daily beverage sales.
Bartender
Olive Garden Restaurant
Indianapolis, IN
06.2006 - 05.2007
- Set up bar for operation, obtained cash bank and stocked service bar.
- Upsold daily specials and beverage promotions to exceed daily sales goals.
- Operated efficiently in high-volume setting to prepare and serve more than 50 drinks per hour.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Decreased waste, following strict recipes and drink measurement protocol.
Team Leader
Bureau Of Motor Vehicles
Lafayette & Indianapolis, IN
01.2000 - 08.2006
- Monitored employees and data entry and implemented new guidelines to improve efficiency and accuracy.
- Trained employees on procedures and proper use of systems to follow state laws and regulations.
- Interacted with customers by phone, email or in-person to provide information.
- Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
- Mentored and guided employees to foster proper completion of assigned duties.
Education
Associate of Arts - Graphic Design & Photography
Ivy Tech Community College of Indiana
Indianapolis, IN05.2012
Skills
- Customer Service
- Inventory Management
- Attention to Detail
- Verbal and Written Communication
- Problem Solving
- New Hire Training
- Creative Thinking
- Detail Oriented
- Team Leadership
- Originality and Creativity
- Time Management
- Hospitality and Guest Service
- Cocktail Service
- Fast Learner
- Self-Motivated
- Food & Beverage Preparation, Delivery, and Service
- Cool Under Pressure
- Multitasking and Prioritization
Affiliations
- Member of the American Institute of Graphic Arts (AIGA)
- Member of the Society of Creative Anachronism (SCA)
- Member of the International Horn Society (IHS)
- Member of the Hamilton County Community Band (HCCB)
- Member of the Pride of Indy Band (PIB)
Timeline
Beauty Advisor
Ulta Beauty Inc.
10.2021 - Current
Warehouse Picker
Ford Motor Company
05.2018 - 12.2021
Product Promoter
Asmodee North America
01.2018 - Current
Picker
SMC
01.2018 - 03.2019
Graphics Applicator
AI Innovation
05.2017 - 10.2017
Digital Media Design
Gannett
09.2012 - 08.2017
Photography Intern
WM Photographic Services
05.2012 - 08.2012
Graphic Designs Intern
AH Holdings
01.2012 - 09.2012
Silk Screen Printer
NCS Graphics
02.2011 - 12.2011
Tent Tailor
YURTS OF AMERICA
02.2009 - 10.2009
Bartender
Olive Garden Restaurant
06.2006 - 05.2007
Server
Server, El Torito Grill Indianapolis, IN May 2005
05.2006 - 11.2008
Team Leader
Bureau Of Motor Vehicles
01.2000 - 08.2006
Associate of Arts - Graphic Design & Photography
Ivy Tech Community College of Indiana