Responsible, dedicated, and detail-oriented pre-medical student with leadership skills and copious experience in healthcare volunteering spanning eight years. Proficient in clerical work, multitasking, organization, patient care, social media marketing, library research and analysis. Adept at managing patient flow to support healthcare professionals and improve patient satisfaction through impeccable service. Eager to learn and gain more experience in the medical field for further career development and preparation for medical school.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Hospital Volunteer
Doctors Hospital
06.2017 - 06.2022
Provided front desk support.
Updated medical records with EKG results and surgical procedure details.
Aided in transport of patients.
Paged nurses and HHAs when necessary.
Distributed and served food to patients.
Performed wellness checks on patients to take note of any unmet needs and boost their morale.
Assisted older workers in the use of a new electronic health record system, reducing documentation errors.
Translated between Spanish and English to facilitate patient communication with healthcare workers.
Secured X-ray protection aprons, IVs, and ice chips for surgical patients.
Handled email communication between the Volunteer Office and the rest of the hospital.
Private Tutor
Self Employed Services
01.2021 - 11.2024
Taught students remotely via live video sessions.
Used positive reinforcement, repetition, and review to help students master challenging material.
Collaborated with students to complete homework assignments, identify lagging skills, and correct weaknesses.
Supported students with helpful study habits and exam strategies.
Reviewed materials for student classes to enhance learning and used unique ways to reinforce program materials.
Tutored diverse students to strengthen subject comprehension, boost confidence, and build important learning skills.
Enabled underachieving students to reach target attainment levels by providing individualized coaching and activities.
Generated handouts and learning materials to enhance education.
District Volunteer
Miami Dade Public Schools
04.2021 - 01.2024
Made photocopies and composed educational packets for workshop participants.
Assisted with special events and programs.
Selected and planned engaging activities for teachers.
Learned about English language arts standards at the secondary school level.
Selected rigorous texts of high educational value to be assigned in classrooms.
Used strong interpersonal communication skills to convey information to others.
Educated teachers about strategies for driving discussions and promoting learning.
Hands-On Clinical Observer
Cano Health - Little Havana
07.2023 - 12.2023
Pursued all opportunities for learning by attending procedures, treatments, and examinations.
Transported patients in wheelchairs or on stretchers to designated areas within clinic.
Collaborated with healthcare staff to promote safety during care and respond to individualized needs and activities.
Asked insightful questions to gain deep understanding of Dr. Lopez’s work as a physician.
Used therapeutic communication and other non-invasive methods to deescalate aggressive behavior.
Removed unsafe objects from room to prevent patient from causing harm to self or others.
Maintained confidentiality of all patient information according to HIPPA standards.
Entertained and conversed with patients to keep patients mentally healthy and alert.
Collected bodily fluid specimens to obtain necessary lab values.
Observed patients' conditions by measuring output and vital signs, reporting significant changes to staff through chain of command.
Recognized and reported patient discomfort and distress to nurse or other appointed health care team members.
Maintained high patient satisfaction through knowledgeable support and compassionate care.
Encouraged healthier living by advising patients about diet, hygiene and methods for prevention of disease.
Reviewed patient records, medications and immunization statuses.
Analyzed test results and examination information for practice in accurate patient diagnosis.
Board Member
Trails at Monterrey Community Development District
08.2024 - Current
Served as advocate and ambassador for citizens of the community.
Collaborated with other board members to develop and execute programs and initiatives to advance the community mission.
Spearheaded innovative approaches to resource allocation and strategic planning.
Led board meetings, votes, and conducted board business to address organizational objectives.
Assisted with development, revision, and approval of organizational budgets and resource allocation plans.
Provided guidance and leadership on strategic planning initiatives and organizational development.
Developed and implemented strategies to drive organizational growth and conflict resolution.
Created succession plans to provide continuity of operations during leadership transitions.
Collaborated with legal, accounting and other professional teams to review and maintain compliance with regulations as public officials.
Oversaw changes to modernize procedures, communication, and organization through technological improvements.
Established and maintained strong relationships with residents of the community to be aware of pressing concerns.
Cultivated community culture of collaboration.
Social Media Content Creator
Brand Partners / Self-Employed Services
03.2024 - Current
Developed in-depth understanding of digital and mobile marketing practices and media.
Wrote original advertising material scripts for use in promoting sale of goods and services.
Built, established and maintained relationships with peers as well as brands to secure collaborations and promote versatile products.
Managed competing deadlines with efficiency.
Produced original, creative content for promotional advertisements and marketing materials.
Studied and commented on current news and trends.
Customized brand message to reach and capture target audience interest and drive engagement.
Creatively planned resourceful strategies to elevate quality of content and marketing.
Researched products to ensure quality before agreeing to brand partnerships.
Education
Bachelor Of Science - Neuroscience
Florida International University
Miami, FL
05.2023
Bachelor Of Arts - Spanish Language And Literature
Florida International University
Miami, FL
05.2023
Bachelor Of Arts - Psychology
Florida International University
Miami, FL
05.2023
Associate Of Arts -
Miami Dade College
Miami, FL
05.2019
Skills
Advanced clerical skills
Phlebotomy
Basic suturing
EKG reading
Patient care and education
Interpersonal communication skills
HIPPA training & compliance
Microsoft & Apple systems skills
Advanced anatomy & medical terminology knowledge
Medical filing
Electronic records management
Fluent bilingual (English & Spanish)
Certification
Basic Life Support (BLS)
CPR
Phlebotomy
EKG/ECG Tech.
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Board Member
Trails at Monterrey Community Development District
08.2024 - Current
Social Media Content Creator
Brand Partners / Self-Employed Services
03.2024 - Current
Hands-On Clinical Observer
Cano Health - Little Havana
07.2023 - 12.2023
District Volunteer
Miami Dade Public Schools
04.2021 - 01.2024
Private Tutor
Self Employed Services
01.2021 - 11.2024
Hospital Volunteer
Doctors Hospital
06.2017 - 06.2022
Basic Life Support (BLS)
CPR
Phlebotomy
EKG/ECG Tech.
Bachelor Of Science - Neuroscience
Florida International University
Bachelor Of Arts - Spanish Language And Literature
Florida International University
Bachelor Of Arts - Psychology
Florida International University
Associate Of Arts -
Miami Dade College
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