Katherine Chambers
LYNCHBURG,VA
Summary
Dynamic and service-oriented professional with extensive experience at Bold Rock Hard Cider. Proven expertise in beverage preparation and customer engagement, complemented by strong multitasking abilities. Recognized for enhancing workflow efficiency and training staff to deliver exceptional service, ensuring a memorable experience for all patrons.
Overview
13
13
years of professional experience
Work History
Bartender
Bold Rock Hard Cider
Nellysford, VA
08.2025 - Current
- Prepared and served a variety of beverages in high-volume settings.
- Maintained cleanliness and organization of bar area to enhance efficiency.
- Engaged with customers to provide exceptional service and recommend products.
- Assisted in inventory management, ensuring stock levels aligned with demand.
Supervisor
Sheetz
Lynchburg
10.2018 - Current
- Supervised team members to ensure compliance with safety and operational standards.
- Trained new staff on customer service protocols and product knowledge.
- Managed inventory levels and ordered supplies to maintain stock availability.
- Implemented process improvements to enhance workflow efficiency and reduce wait times.
Merchandise Processor
J. Crew
Lynchburg, VA
10.2012 - 10.2021
- Processed merchandise efficiently to maintain stock levels and optimize inventory flow.
- Operated scanning equipment to track product movement and ensure accurate inventory records.
- Collaborated with team members to organize and display merchandise according to store standards.
- Assisted in the unloading of shipments, verifying incoming goods against packing lists for accuracy.
Education
Associate of Science - Business Administration
Southern New Hampshire University
Hooksett, NHSkills
Beverage preparation
Customer engagement
Inventory management
Staff training
Bar organization
Safety compliance
Cash handling
Conflict resolution
Product knowledge
Point of sale operation
Communication skills
Strong multitasking
Customer service
Highly reliable
Team player attitude
Patience and tolerance
Cleanliness and hygiene
Customer service expertise
Handling difficult customers
Hospitality service expertise
Service-oriented mindset
Point of sale systems
Timeline
Bartender
Bold Rock Hard Cider
08.2025 - Current
Supervisor
Sheetz
10.2018 - Current
Merchandise Processor
J. Crew
10.2012 - 10.2021
Associate of Science - Business Administration
Southern New Hampshire University