Katherine Crites
Camden,MI
Summary
Passionate and hardworking team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Ready to help team achieve company goals.
Overview
12
12
years of professional experience
Work History
Business Owner
Dazzled Ink LLC
01.2023 - Current
- Developed and implemented marketing strategies to generate new customers and increase sales and profit margins.
- Put together realistic budgets based upon costs and fees for successfully operating business.
- Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
- Introduced new methods, practices, and systems to reduce turnaround time.
- Conducted target market research to discover customer needs and analyze competitor trends.
Trauma-Informed Licensed Tattoo Artist
Dazzled Ink LLC
10.2022 - Current
- Performed clean, high-quality work at all times.
- Grew client base by marketing services.
- Utilized photographs and sketches from customers to develop ideas.
- Kept areas neat and clean and equipment sanitized.
- Maintained schedule and kept appointment times.
- Created custom tattoo designs for customers.
- Accepted and processed customer payments.
- Provided emotional support and companionship to clients.
- Developed and implemented individual care plans tailored to needs of each client.
- Entrusted to handle confidential and sensitive situations in professional matter.
Billing Specialist
McCullough, Vargas And Associates Inc.
08.2020 - Current
- Researched and resolved billing discrepancies to enable accurate billing.
- Assisted with billing inquiries and provided timely responses to enhance customer satisfaction.
- Monitored customer accounts to identify and rectify billing issues.
- Provided excellent customer service, developing and maintaining client relationships.
- Worked effectively with medical payers such as Medicare, Medicaid, commercial insurances to obtain timely and accurate payments.
Office Secretary
McCullough, Vargas And Associates Inc.
08.2020 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Created and updated records and files to maintain document compliance.
- Responded to inquiries from callers seeking information.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Offered technical support and troubleshot issues to enhance office productivity.
- Maintained electronic filing systems and categorized documents.
- Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Recorded new hires, transfers, terminations, changes in job classifications and merit increases to main human resources files.
- Routed business correspondence, documents, and messages to correct departments and staff members.
- Answered multi-line phone system and enthusiastically greeted callers.
- Scheduled appointments and conducted follow-up calls to clients.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Maintained daily report documents, memos and invoices.
Packaging Relief Operator
Conagra Brands
02.2018 - 06.2018
- Maintained knowledge of industry policies and procedures to set up and operate equipment safely.
- Provided on-the-job training to newly hired workers and team members.
- Performed inspections and routine maintenance on equipment.
- Set up machines to start production cycles and controlled machine settings.
- Conducted inspection of in-process or finished product.
- Kept accurate records of defective units or products.
Packaging Inspector
Fremont Plastics
08.2016 - 02.2018
- Examined products for imperfections and defects.
- Followed standard operating procedures for inspections and tests.
- Recorded inspection and test results on data sheets.
- Trained other workers in inspection and testing procedures.
Prep Cook
Bon Appétit
06.2016 - 08.2016
- Maintained clean, hygienic kitchen workspace by sweeping, mopping, and taking out trash.
- Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
- Preserved freshness of food by storing food in designated containers and storage areas within freezer or refrigerator.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
Packaging Associate
Conagra Brands
02.2013 - 06.2013
- Proved successful working within tight deadlines and a fast-paced environment.
- Operated tape machines, scales and label printers to package items correctly.
- Inspected products before packaging to prevent shipping defective and damaged goods to customers.
- Learned and followed warehouse safety protocols to prevent injuries and accidents.
General Laborer
Battle Creek Equipment
10.2011 - 02.2013
- Carefully packaged finished products and prepared for shipment.
- Unloaded and loaded items from conveyors, machines, and conveyances.
- Inspected final products to assess compliance with quality standards and established tolerances.
- Demonstrated proper use of equipment to newly hired employees to avoid workplace injuries.
- Used equipment properly to avoid workplace hazards or injuries.
Education
Bachelor of Science - Nursing
Saint Louis University
PhilippinesBachelor of Arts - Political Science
Saint Louis University
PhilippinesBachelor of Science - Nursing
University of Baguio
PhilippinesNursing
Northwest State Community College
Archbold, OHSkills
- Strong Work Ethic
- Office Administration
- Customer Service
- Confidentiality Understanding
- Schedule Management
- Business Knowledge
- Creative Thinking
- Multitasking and Organization
- Event Planning
- Client Satisfaction
- Managing Purchasing Activities
- Cost Accounting
Timeline
Business Owner
Dazzled Ink LLC
01.2023 - Current
Trauma-Informed Licensed Tattoo Artist
Dazzled Ink LLC
10.2022 - Current
Billing Specialist
McCullough, Vargas And Associates Inc.
08.2020 - Current
Office Secretary
McCullough, Vargas And Associates Inc.
08.2020 - Current
Packaging Relief Operator
Conagra Brands
02.2018 - 06.2018
Packaging Inspector
Fremont Plastics
08.2016 - 02.2018
Prep Cook
Bon Appétit
06.2016 - 08.2016
Packaging Associate
Conagra Brands
02.2013 - 06.2013
General Laborer
Battle Creek Equipment
10.2011 - 02.2013
Bachelor of Science - Nursing
Saint Louis University
Bachelor of Arts - Political Science
Saint Louis University
Bachelor of Science - Nursing
University of Baguio
Nursing
Northwest State Community College
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