Katherine DIll
San Antonio
Summary
Dynamic insurance professional with a proven track record at Texas Farm Bureau Insurance, excelling in claims processing and client education. Adept at problem-solving and managing client accounts, I ensure compliance while delivering exceptional service. Committed to professionalism and ethics, I effectively assess risks to tailor coverage solutions for diverse client needs.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Insurance Service Representative
Lola Padgett Texas Farm Bureau Insurance
04.2012 - 02.2015
- Provided exceptional customer service by addressing client inquiries and resolving issues promptly.
- Processed insurance applications accurately using company-specific software and systems.
- Assisted clients with policy updates, ensuring compliance with regulations and internal guidelines.
- Educated clients on coverage options, helping them make informed decisions about their insurance needs.
Licensed Insurance Agent
Texas Farm Bureau Insurance
03.2007 - 03.2009
- Educated clients on various insurance products and coverage options.
- Processed policy applications and ensured compliance with industry regulations.
- Managed client accounts, addressing inquiries and resolving issues efficiently.
- Conducted risk assessments to identify appropriate coverage for clients' needs.
Insurance Service Representative
Darrell Streater State Farm
08.2005 - 03.2007
Skills
- Proficient problem solving
- Professionalism and ethics
- Claims processing
- Data entry proficiency
Certification
- Multi line agent License - TX 1430692
Timeline
Insurance Service Representative
Lola Padgett Texas Farm Bureau Insurance
04.2012 - 02.2015
Licensed Insurance Agent
Texas Farm Bureau Insurance
03.2007 - 03.2009
Insurance Service Representative
Darrell Streater State Farm
08.2005 - 03.2007