Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Katherine Eitel

Goleta ,CA

Summary

Energetic and customer-focused candidate eager to put excellent communication and interpersonal skills into practice. Trainable and committed to creating warm and inviting atmosphere. With an interest in business, and major in psychology, looking to apply current skills and learn more skills by being an amazing asset to a team committed to upholding and advancing a business.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Dog Bather/Groomer

PetSmart - Fremont, CA
02.2022 - 07.2022
  • Promoted parasite protection as well as skin and coat health through regular grooming, dietary suggestions, and supplement recommendations for pet owners.
  • Monitored animals for signs of disease, illness, or injury and communicated concerns to owners.
  • Provided exceptional care for senior or special needs dogs, accommodating their specific requirements during bathing sessions.
  • Reduced appointment cancellations by promptly confirming scheduled bookings with clients.
  • Welcomed customers upon arrival and ushered pets to holding kennels or group play areas.
  • Monitored animals for behavioral problems and signs of health issues.
  • Successfully calmed anxious pets during the bathing process using proven soothing techniques.
  • Assisted groomers with prepping dogs for haircuts, resulting in streamlined appointments.
  • Washed, trimmed and brushed animals to maintain good grooming standards.
  • Implemented proper sanitization procedures to maintain a clean and healthy environment for both pets and staff members.
  • Greeted pet owners and went over available services, outlined costs, and determined special needs of animals under care.
  • Followed effective process for bathing and grooming dogs to remove dirt, loose hair, parasites, and hair mats.
  • Monitored animal behavior and completed examinations to identify illnesses, injuries, or potential diseases.
  • Safely handled various breeds of dogs, ensuring their comfort throughout the bathing process.

Cashier

Domino's Pizza
05.2021 - 07.2021
  • Ensured compliance with company policies and procedures while processing transactions efficiently.
  • Proactively addressed long lines by opening additional registers when necessary, enhancing customer experience.
  • Greeted customers entering store and responded promptly to customer needs.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Learned duties for various positions and provided backup at key times.
  • Built relationships with customers to encourage repeat business.
  • Performed cash, card and check transactions to complete customer purchases.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.
  • Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.

Cashier and Customer Service

Dale Hardware
05.2021 - 07.2021
  • Built relationships with customers to encourage repeat business..
  • Worked flexible schedule and extra shifts to meet business needs.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Addressed customer needs and made product recommendations to increase sales.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Provided backup support for other departments when needed, showcasing versatility within the retail environment.
  • Answered questions about store policies and addressed customer concerns.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.

Education

No Degree - Psychology

Santa Barbara City College
Santa Barbara, CA
05.2026

High School Diploma -

Washington High School
Fremont, CA
03.2021

Skills

  • Illness assessment and treatment
  • Clear and effective communication
  • Stress Reduction Methods
  • Safety measures
  • Adaptability to Change
  • Patience with Animals and Pet Parents/ Customers
  • Animal Behavior Knowledge
  • Food Safety Standards
  • Cleaning and sanitation
  • Attention to Detail

Certification

  • CPR Certified
  • Driver's License

Timeline

Dog Bather/Groomer

PetSmart - Fremont, CA
02.2022 - 07.2022

Cashier

Domino's Pizza
05.2021 - 07.2021

Cashier and Customer Service

Dale Hardware
05.2021 - 07.2021

No Degree - Psychology

Santa Barbara City College

High School Diploma -

Washington High School

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Katherine Eitel