Shannon Roberts
Norfolk,VA
Summary
Dedicated Animal Care Professional experienced in dog bathing and grooming. Improved cleanliness standards and enhanced pet hygiene through effective use of grooming tools and techniques while ensuring animal comfort. Developed strong relationship-building and problem-solving abilities, applying calm, experience-based strategies in diverse animal training situations.
Overview
6
6
years of post-secondary education
18
18
years of professional experience
Work History
Dog Bather and Groomer
Care-A-Lot Pet Supply
Virginia Beach, VA
07.2018 - Current
- Groomed dogs professionally, providing quality haircuts. Advised clients on products for skin, coat, and dental health to enhance their pets' well-being.
Prep Cook
Norfolk Collegiate School
Norfolk, VA
10.2017 - 06.2018
- Prepared meals for students and teachers' lunches.
- Prepared ingredients for daily menu items in a fast-paced kitchen
- Maintained cleanliness and organization of workstations
- Supported chefs in meal preparation in cooking and plating dishes for student meals and events.
Server
Harbor's Edge Dining
Norfolk, VA
09.2016 - 10.2017
- Served food to staff and residents as well as events
- Managed dining area
- Helped kitchen staff with food prep
Pet Bather
Blue Ribbon Pet Salon
Virginia Beach, VA
01.2015 - 08.2016
- Bathed and groomed pets using appropriate techniques and products.
- Bathed dogs to ensure cleanliness and comfort, and interacted with clients to address needs and build rapport.
- Maintained cleanliness of grooming areas and equipment daily.
- Assisted customers with pet care questions and service options.
Volunteer Youth Trainer, Caretaker
K-9 Special Services
Norfolk, VA
01.2009 - 07.2015
- Trained police dogs in basic commands and behaviors. Exercised, groomed, and administered medication to dogs to ensure their health. Maintained kennels by feeding, watering, and cleaning to provide a safe and clean environment for dogs.
- Demonstrated kennel rules, equipment use, and daily training routines.
- Guided youth through dog care, feeding, grooming, and cleanup tasks.
- Supervised youth during obedience drills and controlled animal interactions.
Education
K-9 Training And Handling
K-9 Protection Services
Norfolk, VA 06.2013 - 10.2015
General Studies
Western Branch High School
Chesapeake, VA 09.2009 - 07.2013
Certification Of Achievement - AKC Safe Handling
American Kennel Club
Skills
- Dog handling and training
- Dog grooming and bathing
- Food prep
- Customer service
- Pet care consultation
- Skin and coat treatment
- Animal behavior assessment
Refrences
- Zena Hardin
Care-A-Lot Manager
757-277-1804
- Misty Mira
Grooming and Dog sitting client
(757) 462-6947
- Sherlene Coleman
Manager at Norfolk Collegiate
(757) 575-4516
Timeline
Dog Bather and Groomer
Care-A-Lot Pet Supply
07.2018 - Current
Prep Cook
Norfolk Collegiate School
10.2017 - 06.2018
Server
Harbor's Edge Dining
09.2016 - 10.2017
Pet Bather
Blue Ribbon Pet Salon
01.2015 - 08.2016
K-9 Training And Handling
K-9 Protection Services
06.2013 - 10.2015
General Studies
Western Branch High School
09.2009 - 07.2013
Volunteer Youth Trainer, Caretaker
K-9 Special Services
01.2009 - 07.2015
Certification Of Achievement - AKC Safe Handling
American Kennel Club