Katherine Fernandez
Rio Rancho
Summary
Upbeat educator devoted to promoting learning and enhancing individual potential. Highly communicative and identifies issues and makes the best decisions regarding positive and forward-thinking solutions. Caring relationship-builder with analytical mindset and good decision-making skills.
Overview
9
9
years of professional experience
Work History
Fifth Grade Teacher
Rio Rancho
Rio Rancho
09.2022 - 05.2026
- Coordinate teaching program with site-based goals and district-wide objectives
- Implement approved curricula to achieve student learning at appropriate state standards and benchmarks level for each grade
- Arrange physical environment of the classroom for optimum learning and safety of students
- Use and apply appropriate conflict resolution skills with students
- Maintain positive attitude and ensures classroom environment is conducive to student learning
- Develop goals and objectives for self, group, and student academic achievement, maintaining documentation to assure accountability
- Provide appropriate instructional classroom activities for students; Maintains order in the assigned classroom
- Maintains records of student performance and attendance
- Complete required report and report cards within prescribed time frames
- Maintain appropriate contact with parents/guardians regarding student progress, arranges for and attends parent/teacher conferences
- Attend staff meetings and in-service training activities
- Competent technology skills.
Permanency Placement Caseworker
Children, Youth and Families Department, Child Protective Services
Albuquerque
06.2022 - 09.2022
- Approach difficult situations with a calm demeanor
- Speaking with a range of people from various demographics
- Handling tense situations with grace and patience
- Attend court hearings
- Excellent time management
- Being able to work with a team
- Approaching various people in the department when help was needed
- Have a flexible approach to getting work and other tasks done
- Work under stress and frequent time constraints.
- Working directly with Children, Youth, and their families
- Partner with community service providers as it relates to children, and youth
- Working with youth in a school setting
- Determining eligibility for services that might be needed for the Children, Youth and Families
- Conduct and complete assessments of safety, risks, strengths, and family needs
- Developing Safety plans for the Children, Youth and Families
- Participate in multidisciplinary meetings
- Identify, provide, and/or arrange timely assessments/evaluations/interviews
- Conduct medical case management activities for eligible clients.
Writing Tutor
University of New Mexico, NM
Albuquerque, NM
09.2021 - 05.2022
- Mentored students in writing processes, enhancing their critical thinking and analytical skills.
- Provided constructive feedback on student assignments, fostering improvement and academic confidence.
Customer Service Representative, Streetside Shopper, Starbucks Barista, Courtesy Clerk
Albertsons
Bernalillo
03.2018 - 08.2021
- Excellent time management skills
- Excellent people skills
- Being able to work with a team
- Learning new skills and refining old ones
- Working with various excel sheets
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Barista
Satellite Coffee
Albuquerque
08.2019 - 03.2020
- Multitasking
- Providing a pleasant experience for customers
- Working as a team
- Handling rushes with efficiency and maintaining a positive disposition
- Memorizing both the drink menu and food menu
Workstudy Employee
Family Development Program (FDP), UNM
Albuquerque
08.2018 - 05.2019
- Handling time sensitive projects
- Working with multiple programs online
- Excellent communication skills, both verbal and written.
- Skilled at working independently and collaboratively in a team environment.
Customer Service Ambassador
Whataburger
Bernalillo
06.2017 - 02.2018
- Multi-tasking
- Dealing with upset/angry customers in front of other customers
- Providing more than satisfactory customer service
- Working well in a team setting
- After about 3 weeks of working there, I was promoted from 'Team Member' to a 'Customer Service Ambassador' as I provided a higher level of customer service than expected.
Education
Dual Degrees - psychology and criminology, English
University of New Mexico
Albuquerque, New Mexico05-2022
Diploma of Distinction - undefined
V. Sue Cleveland
Rio Rancho05-2018
Skills
- Excellent people skills
- Able to Multitask easily
- Adaptability and flexibility
- Well organized
- Handling stress in a busy workplace environment well
- Collaborative teamwork
- Strong communication skills
- Remembering any number of things of importance; ie, dates, meeting times
- Cultural sensitivity
- Special needs support
- Growth mindset
Accomplishments
Completed two degrees in a four year time frame. In order to pursue teaching, returned to school for a year and a half while simultaneously taking on my first class and completing district required trainings and coursework to obtain my licensure.
Timeline
Fifth Grade Teacher
Rio Rancho
09.2022 - 05.2026
Permanency Placement Caseworker
Children, Youth and Families Department, Child Protective Services
06.2022 - 09.2022
Writing Tutor
University of New Mexico, NM
09.2021 - 05.2022
Barista
Satellite Coffee
08.2019 - 03.2020
Workstudy Employee
Family Development Program (FDP), UNM
08.2018 - 05.2019
Customer Service Representative, Streetside Shopper, Starbucks Barista, Courtesy Clerk
Albertsons
03.2018 - 08.2021
Customer Service Ambassador
Whataburger
06.2017 - 02.2018
Diploma of Distinction - undefined
V. Sue Cleveland
Dual Degrees - psychology and criminology, English
University of New Mexico