Paula Stormberg
Omaha,NE
Summary
Experienced with customer relationship management, ensuring high levels of customer satisfaction and retention. Utilizes persuasive communication techniques to drive sales and foster customer loyalty. Track record of effectively collaborating with team members to achieve sales objectives and maintain positive store environment.
Sales professional with proven track record in retail environments, focusing on customer interaction and sales growth. Known for reliability and adaptability in meeting dynamic customer needs and market conditions. Possesses strong communication and collaboration skills, contributing to team success and consistent achievement of sales goals.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
7
7
years of professional experience
Work History
6th Grade ELA Teacher
Fremont Public School
08.2023 - Current
- Developed and implemented engaging lesson plans aligned with curriculum standards.
- Facilitated classroom discussions to enhance critical thinking and communication skills.
- Assessed student progress through diverse evaluation methods, ensuring individualized support.
- Integrated technology tools to enhance learning experiences and student engagement.
Sales Associate
Smitten Boutique
02.2023 - 10.2025
- Enhanced customer experience through personalized service and product recommendations.
- Managed inventory levels to ensure product availability and minimize stock discrepancies.
- Processed transactions efficiently, ensuring accuracy in cash handling and reporting.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Southern Roots
Sandy Vrana
02.2019 - 08.2022
- Self-motivated, with a strong sense of personal responsibility.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
Education
Bachelor of Science - Education
University of Nebraska, Lincoln
Lincoln, Nebraska, NE05-1995
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Excellent people skills
- Exceptional customer service
- Relationship building
- Outgoing personality
- Flexible schedule
- Cash register operation
- Product sales
- Adapt to diverse groups
- Payment processing
- Building rapport
- Policy and procedure adherence
- Merchandise display
- Order processing
- Display setup
Timeline
6th Grade ELA Teacher
Fremont Public School
08.2023 - Current
Sales Associate
Smitten Boutique
02.2023 - 10.2025
Southern Roots
Sandy Vrana
02.2019 - 08.2022
Bachelor of Science - Education
University of Nebraska, Lincoln