Katherine Flores
Lancaster,CA
Summary
Customer service-oriented professional with an enthusiastic personality and skills in both communication and partnership. Ready to provide exceptional services and support. Eager to thrive and achieve excellence within the profession by utilizing and enlarging my skills. Incorporating my bilingual services to the community to offer even more flexibility and support in the given area of expertise.
Overview
4
4
years of professional experience
Work History
Eyelash Extension Technician
Self Employed
10.2023 - Current
- Handled scheduling appointments.
- Maintained a clean and organized work station, ensuring a comfortable and sanitary environment for clients.
- Stays up-to-date on eyelash extensions theory, eyes health, sanitation, isolation application, styling, and aftercare.
- Utilize a range techniques to apply individual eyelash extensions, including classic, volume, and hybrid.
Door Dash Driver
Door Dash
10.2021 - Current
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Delivered goods and products to customer on time and in excellent condition.
- Maintain cleanliness and hygiene standards while handling food orders to ensure customer satisfaction and compliance with health regulations.
Shift Leader Manager
Lmana Poke And Ramen
01.2022 - 02.2024
- Identify and implement process improvement initiatives to increase efficiency and productivity in shift operations.
- Train and mentor new team members to ensure a smooth onboarding process and consistent performance standards.
- Monitor and maintain inventory levels to ensure the ability of ingredients and supplies during shifts.
- Collaborate with the management team to develop and implement strategies to improve customer satisfaction and loyalty.
Cashier
Home Depot
06.2020 - 10.2020
- Excellent customers
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Contribute to team effort by accomplishing related as needed.
- Deliver outstanding customer service by promptly responding to questions and handling complaints.
Education
Associate of Science - Dental Assisting
Career Care Institute
Lancaster, CA12.2024
Certified - Eyelash Extensions Technician
Radiant Esthetic Salon Suites
Lancaster, CA10.2023
High School Diploma -
Weston Ranch High School
Stockton, CA05.2018
Skills
- Computer Literate (MS Excel, Powerpoint, Word, Outlook)
- Leadership
- Bilingual English and Spanish
- Communication
- Time management & multiple tasking
- Conflict resolution
- Inventory management
- 4 years of excellent customer service
Timeline
Eyelash Extension Technician
Self Employed
10.2023 - Current
Shift Leader Manager
Lmana Poke And Ramen
01.2022 - 02.2024
Door Dash Driver
Door Dash
10.2021 - Current
Cashier
Home Depot
06.2020 - 10.2020
Associate of Science - Dental Assisting
Career Care Institute
Certified - Eyelash Extensions Technician
Radiant Esthetic Salon Suites
High School Diploma -
Weston Ranch High School
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