Reese Keeney
Del Rio,TX
Summary
Adept at fostering positive relationships and maximizing efficiency, I leveraged my problem-solving skills and strong work ethic at Pizza Mia to enhance customer satisfaction and streamline operations. Trained and mentored new staff, significantly boosting team productivity. Proficient in cash handling and inventory management, I consistently exceeded service expectations.
Overview
6
6
years of professional experience
Work History
Pet Caregiver
Self Employed
08.2019 - Current
- Engaged in socialization activities to promote friendly behavior among pets.
- Monitored health and behavior of pets, reporting any concerns to pet owners.
- Provided daily care for pets, including feeding, walking, and grooming. Kept cages, kennels, play yards, and grooming areas neat and clean.
- Promoted animal well-being through regular grooming, bathing, feeding, and maintaining clean living spaces for pets. Delivered exceptional pet care by providing customized exercise routines and maintaining daily schedules.
- Administered medication as needed, adhering to owner instructions and veterinary guidelines.
- Provided overnight care for pets during owners'' vacations or business trips while maintaining routine schedules seamlessly.
- Managed scheduling and billing processes efficiently, streamlining administrative tasks for clients'' convenience.
- Fostered positive relationships with clients through clear communication, professionalism, and reliability in pet care services. Strengthened customer loyalty by consistently exceeding expectations in quality of service provided.
- Kept detailed records of each pet’s activities, health status, and progress for owner review. In addition to daily digital updates. Created a loving and nurturing atmosphere for pets while owners were away.
Babysitter
Self Employed
08.2021 - Current
- Created a fun and educational atmosphere by incorporating age-appropriate games and activities that promoted learning while keeping children entertained. Carried out routines to help children feel secure and comfortable.
- Communicated positively with children and guardians. Helping to developed strong relationships with families, establishing trust and rapport to provide quality childcare services tailored to individual family requirements.
- Reassured children when upset providing emotional support and stability. Handled conflicts between siblings effectively using conflict resolution techniques resulting in a more peaceful household.
- Assisted with meal preparation, light housekeeping and laundry to support family with additional chores.
Head Cashier/Head Hostess
Pizza Mia
06.2023 - 07.2024
- Maintained a clean and organized work and restaurant area, contributing to a pleasant dining environment for customers. kept team members on top of cleaning tasks when necessary.
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
- Worked extra shifts during busy periods and covered for call-in employees to maintain service levels. Worked closely with team members from other sections to resolve complex customer issues or facilitate seamless transactions
- Ensured accuracy in cash handling, minimizing discrepancies and maintaining balanced registers. Utilized point-of-sale systems proficiently, processing various forms of payment quickly and accurately.
- Collaborated with store management to optimize cashier scheduling for peak hours, maximizing efficiency.
- Maintained stock to meet expected customer demand.
- Assisted in inventory management, ensuring product availability and accurate pricing for customers.
- Handled escalated customer concerns with professionalism and empathy, working diligently toward satisfactory resolutions and fostering positive relationships with patrons.
- Trained employees on the fundamentals of register use, on POS system operation, customer service strategies, and sales goals.
- Mentored new cashiers, providing comprehensive training that resulted in increased productivity.
- Educated, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
Education
High School Diploma -
Texas Virtual High School
Web Based 01-2026
Skills
- Patience and empathy
- Problem-solving
- Time management
- Strong work ethic
- Multi-tasking skill
- Employee training
- Adaptability and dependability
- Customer service management
Timeline
Head Cashier/Head Hostess
Pizza Mia
06.2023 - 07.2024
Babysitter
Self Employed
08.2021 - Current
Pet Caregiver
Self Employed
08.2019 - Current
High School Diploma -
Texas Virtual High School
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