Katherine Garcia
West Haverstraw,New York
Summary
Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.
Overview
12
12
years of professional experience
Work History
Office Manager
Dr. Sandra Sadler Pediatrics
02.2012 - Current
- Handling a large influx of calls with patients and other facilities
- Assisting patients with scheduling initial and follow up appointments
- Assisting patients with referrals and scheduling appointments for said patient at those facilities
- Experience with EMR system
- Prepping patients for their physical exams, this includes but is not limited to: Height Check, Weight Check, Blood Pressure Check, Hearing Exams, Vision Exams, Hemoglobin Exams, Lead testing
- Order Lab work
- Experience with taking patients vitals and updating medical charts
- Assisting the doctor with procedures such at inserting catheters and tongue clipping
- Ordering office and medical supplies
- Creating the staff schedule
- Hire, onboard and train staff
- Manage vaccination inventory via NYSIIS
- Experience with EHI Connect.
Front Desk receptionist
New York Sport Club
09.2012 - 07.2013
- Handling a large influx of calls
- Greeting Clients
- Addressing clients concerns
- Maintained a clean and professional work environment.
Education
Rockland Community College
Skills
- Customer Service
- Office Management
- Organizational Skills
- Office Administration
- Excellent multi-tasking ability
- Scheduling and calendar management
- Relationship Building
- Staff Management
- Conflict Management
- Staff hiring
- Employee Training
- Workflow Optimization
Languages
English
Full Professional
Spanish
Native or Bilingual
Timeline
Front Desk receptionist
New York Sport Club
09.2012 - 07.2013
Office Manager
Dr. Sandra Sadler Pediatrics
02.2012 - Current
Rockland Community College
Similar Profiles
Carlene ArmstrongCarlene Armstrong
Caregiver at Dr. Sandra NesbethCaregiver at Dr. Sandra Nesbeth
Stacy RozierStacy Rozier
Office Manager/Surgery Coordinator at Dr. Sandra MagerOffice Manager/Surgery Coordinator at Dr. Sandra Mager
Elmarie Van ZylElmarie Van Zyl
Chemo Therapist Oncology Registered Nurse at Dr Sandra BonnetChemo Therapist Oncology Registered Nurse at Dr Sandra Bonnet
Malik FreemanMalik Freeman
Postal Carrier at USPSPostal Carrier at USPS
Argelis MartinezArgelis Martinez
Team Leader Manager at MandeeTeam Leader Manager at Mandee