Katherine Gonzalon

Dedicated and motivated professional seeking a remote Customer Service position, committed to delivering exceptional support. Recognized as a fast learner with excellent communication skills, eager to embrace new challenges and grow within the role. Prepared to leverage training opportunities to enhance customer interactions and contribute positively to team success. Passionate about fostering a supportive environment that prioritizes customer satisfaction and builds lasting relationships.

Successfully learned and adapted to new systems and procedures quickly in past roles.

• Recognized for strong communication and ability to resolve problems calmly and effectively.

• Maintained a high level of organization while managing multiple tasks at once.

• Consistently received positive feedback from families and clients for professionalism and reliability.

• Demonstrated patience and empathy in high-pressure or fast-paced situations.

• Trusted to handle sensitive information and maintain confidentiality.

• Built strong relationships with clients through excellent listening skills and a supportive attitude.

• Took initiative in improving processes and offering solutions when needed.

• Completed all training requirements on time and exceeded expectations in practical performance.

• Known for punctuality, dependability, and strong work ethic in all previous roles.

References!

Jennifer Rosado

(929) 340-4438

Jakiera Madeam

(917) 776-6309

Colleen Kasprzak

(814) 449-5014

Ruby Ahn

(646) 220-2497

Lisa Ahn

(646) 510-3881

Paula DEGANGI

(610) 207-6954