Katherine Green
Oregon City
Summary
Began working in customer service at the age of 16, consistently dedicated to resolving client issues with a positive attitude
Professional with proven track record in delivering high-quality team results. Skilled in effective communication, problem-solving, and time management. Strong focus on team collaboration, adaptability, and meeting organizational goals. Well-versed in fostering productive and supportive work environment.
Overview
8
8
years of professional experience
Work History
Team Member
Creature Comforts Pet Supplies
10.2024 - Current
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Developed strong cooperative relationships with coworkers and managers.
- Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
- Assisted with inventory counts and stocking of merchandise.
- Assisted customers in selecting merchandise best suited to needs.
Pet Sitter
Rover.com
01.2022 - Current
- Prepared food and water following instructions from pet owners.
- Gave animals proper attention to promote secure environment in owner's absence.
- Exercised animals regularly with walks and rigorous play activities.
- Maintained a clean and safe environment for pets, ensuring their comfort and well-being at all times.
- Communicated professionally with pet owners via phone, email, and text.
- Built trust with clients by consistently demonstrating reliability, punctuality, and attention to detail in all aspects of pet care provision.
Vet Assistant/ Receptionist
The Animal Care Group
01.2021 - Current
- Improved patient care by assisting veterinarians with examinations and treatments.
- Ensured accurate record-keeping by updating patient files with medical histories, diagnoses, and prescribed treatments.
- Contributed to client satisfaction through compassionate communication regarding pet health concerns and updates on treatment progress.
- Promoted a safe environment for both staff and patients by adhering to strict sanitation protocols in all work areas.
- Collaborated effectively with other vet assistants to streamline daily operations within the clinic setting.
Team Manager
Burgerville
08.2018 - 08.2021
- Led employee relations through effective communication, coaching, training, and development.
- Enhanced team productivity by implementing efficient task delegation and time management strategies.
- Collaborated with cross-functional departments to drive cohesive efforts towards common goals and objectives.
Sales Representative
Portland Saturday Market
01.2018 - 01.2018
- I assisted in selling crafts, setting up and dismantling the booth, and maintaining it throughout market days over numerous weekends.
- Assisted in inventory management, restocking supplies as needed to maintain optimal levels.
- Provided exceptional customer service, creating a welcoming environment for patrons upon arrival.
Education
Completed Medical Terminology Course -
Portland Community College
01.2020
High school IB Diploma - undefined
Rex Putnam High School
01.2019
Skills
- Effective problem solver
- Transcribing medical orders
- Bilingual
- Clear communication
- Cash handling
- Multi tasker
- Software Proficiency
- Epic
- Windows
- Customer service
- Positive attitude
- Teamwork and collaboration
Accomplishments
-Received Oregon State recognized Seal of Biliteracy in Spanish and English in 2019
-Graduated Rex Putnam High Scool with a GPA of 3.8
Languages
Spanish
Limited Working
English
Native or Bilingual
Timeline
Team Member
Creature Comforts Pet Supplies
10.2024 - Current
Pet Sitter
Rover.com
01.2022 - Current
Vet Assistant/ Receptionist
The Animal Care Group
01.2021 - Current
Team Manager
Burgerville
08.2018 - 08.2021
Sales Representative
Portland Saturday Market
01.2018 - 01.2018
High school IB Diploma - undefined
Rex Putnam High School
Completed Medical Terminology Course -
Portland Community College