Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
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Katherine Green

Oregon City

Summary

Began working in customer service at the age of 16, consistently dedicated to resolving client issues with a positive attitude

Professional with proven track record in delivering high-quality team results. Skilled in effective communication, problem-solving, and time management. Strong focus on team collaboration, adaptability, and meeting organizational goals. Well-versed in fostering productive and supportive work environment.

Overview

8
8
years of professional experience

Work History

Team Member

Creature Comforts Pet Supplies
10.2024 - Current
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Developed strong customer service and product knowledge skills to enhance individual and team performance.
  • Developed strong cooperative relationships with coworkers and managers.
  • Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
  • Assisted with inventory counts and stocking of merchandise.
  • Assisted customers in selecting merchandise best suited to needs.

Pet Sitter

Rover.com
01.2022 - Current
  • Prepared food and water following instructions from pet owners.
  • Gave animals proper attention to promote secure environment in owner's absence.
  • Exercised animals regularly with walks and rigorous play activities.
  • Maintained a clean and safe environment for pets, ensuring their comfort and well-being at all times.
  • Communicated professionally with pet owners via phone, email, and text.
  • Built trust with clients by consistently demonstrating reliability, punctuality, and attention to detail in all aspects of pet care provision.

Vet Assistant/ Receptionist

The Animal Care Group
01.2021 - Current
  • Improved patient care by assisting veterinarians with examinations and treatments.
  • Ensured accurate record-keeping by updating patient files with medical histories, diagnoses, and prescribed treatments.
  • Contributed to client satisfaction through compassionate communication regarding pet health concerns and updates on treatment progress.
  • Promoted a safe environment for both staff and patients by adhering to strict sanitation protocols in all work areas.
  • Collaborated effectively with other vet assistants to streamline daily operations within the clinic setting.

Team Manager

Burgerville
08.2018 - 08.2021


  • Led employee relations through effective communication, coaching, training, and development.
  • Enhanced team productivity by implementing efficient task delegation and time management strategies.
  • Collaborated with cross-functional departments to drive cohesive efforts towards common goals and objectives.

Sales Representative

Portland Saturday Market
01.2018 - 01.2018
  • I assisted in selling crafts, setting up and dismantling the booth, and maintaining it throughout market days over numerous weekends.
  • Assisted in inventory management, restocking supplies as needed to maintain optimal levels.
  • Provided exceptional customer service, creating a welcoming environment for patrons upon arrival.

Education

Completed Medical Terminology Course -

Portland Community College
01.2020

High school IB Diploma - undefined

Rex Putnam High School
01.2019

Skills

  • Effective problem solver
  • Transcribing medical orders
  • Bilingual
  • Clear communication
  • Cash handling
  • Multi tasker

  • Software Proficiency
  • Epic
  • Windows
  • Customer service
  • Positive attitude
  • Teamwork and collaboration

Accomplishments

    -Received Oregon State recognized Seal of Biliteracy in Spanish and English in 2019

    -Graduated Rex Putnam High Scool with a GPA of 3.8

Languages

Spanish
Limited Working
English
Native or Bilingual

Timeline

Team Member

Creature Comforts Pet Supplies
10.2024 - Current

Pet Sitter

Rover.com
01.2022 - Current

Vet Assistant/ Receptionist

The Animal Care Group
01.2021 - Current

Team Manager

Burgerville
08.2018 - 08.2021

Sales Representative

Portland Saturday Market
01.2018 - 01.2018

High school IB Diploma - undefined

Rex Putnam High School

Completed Medical Terminology Course -

Portland Community College