Katherine Hanks
Bloomfield,NJ
Summary
Dynamic esthetician with a proven track record at Spavia Day Spa, specializing in advanced facials and waxing techniques. Recognized for exceptional customer relationship management and attention to detail, consistently enhancing client satisfaction and loyalty. Adept at tailoring skincare treatments to meet individual needs, driving sales through personalized consultations and product recommendations.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Esthetician
Spavia Day Spa
Ridgewood, New Jersey
10.2024 - 06.2025
- Executed facials, waxing, and body treatments utilizing industry-standard techniques.
- Ensured cleanliness and sanitation of treatment rooms and equipment at all times.
- Cultivated strong client relationships through outstanding customer service.
- Delivered waxing services for eyebrows, lips, chin, and full face.
- Maintained treatment room hygiene and equipment readiness between appointments.
- Provided exceptional skincare treatments to enhance client satisfaction.
Beauty Advisor
L'Occitane En Provence
Bridgewater, New Jersey
09.2022 - 10.2023
- Maintained visual merchandising standards to create an inviting store atmosphere.
- Organized stock and conducted replenishment to support efficient inventory management.
- Developed customer relationships through attentive service and follow-up communication.
- Sanitized store areas, ensuring compliance with cleanliness and merchandising standards.
- Delivered personalized skincare consultations to elevate customer experience.
- Upsold additional beauty items when appropriate to increase sales revenue.
Esthetician
Self Employed Esthetician
Darlington, Maryland
01.2018 - 06.2022
- Conducted thorough skin analyses and developed customized treatment plans for diverse clients.
- Executed facials, waxing, and body treatments using industry-standard techniques.
- Established strong client relationships through outstanding customer service and support.
- Regularly researched industry trends and new esthetic techniques to enhance services.
- Performed waxing services on eyebrows, lips, chin, and full face for various clients.
- Utilized magnifying lamps to assess and evaluate client skin conditions effectively.
- Maintained high standards of cleanliness and sanitation in treatment rooms and equipment consistently.
Lead Esthetician
The Salon and Spa About You
Havre de Grace, Maryland
09.2019 - 07.2020
- Conducted skin analyses to recommend tailored treatments for clients.
- Assisted clients in selecting products based on individual skin conditions.
- Educated clients on skincare routines and application techniques.
- Delivered exceptional customer service alongside various skincare treatments.
- Provided lash applications, warm stone massages, and brow tinting services.
- Maintained equipment according to manufacturer specifications to ensure optimal performance.
- Executed administrative tasks including scheduling appointments and processing payments.
- Managed client records and ordered supplies to support operational efficiency.
Education
Cosmetology - Esthetics
Aveda Institute
Bel Air, MD09-2019
Associate of Applied Science (AAS) - Cosmetology
Harford Community College
Bel Air, MD05-2013
Skills
- Skin analysis
- Waxing techniques
- Facial treatment
- Treatment planning
- Product knowledge
- Customer relationship management
- Attention to detail
- Effective communication
- Spa treatment services expert
- Client needs assessment
- Sales expertise
- Professional demeanor
- Facial massage techniques
- Detox body wraps
- Advanced facials specialist
- Skincare services
- Sales techniques
- Visual merchandising
Languages
English
Full Professional
Certification
New Jersey
Profession/License Type: Cosmetology and Hairstyling,Skin Care Specialist
License No: 32WC01154000
License Status: Active
Issue Date: 5/13/2024
Expiration Date: 9/30/2026
Timeline
Esthetician
Spavia Day Spa
10.2024 - 06.2025
Beauty Advisor
L'Occitane En Provence
09.2022 - 10.2023
Lead Esthetician
The Salon and Spa About You
09.2019 - 07.2020
Esthetician
Self Employed Esthetician
01.2018 - 06.2022
Cosmetology - Esthetics
Aveda Institute
Associate of Applied Science (AAS) - Cosmetology
Harford Community College