Katherine Hanna
Vancouver,WA
Summary
Offering strong foundation in logistics and transportation, eager to learn and develop in dynamic environment. Contributes keen ability to quickly grasp new systems and procedures, bolstered by effective communication and problem-solving skills. Ready to use and develop organizational and multitasking abilities in my given role.
Overview
17
17
years of professional experience
Work History
Dispatcher
Triple J Enterprises
05.2015 - Current
- Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
- Communicated with drivers to meet time frames of 20-30 min eta's.
- Directed dispatching, routing, and tracking of 5 fleet vehicles.
- Collaborated with fellow dispatchers to maintain a seamless workflow during shift changes.
- Maintained accurate records of all dispatched calls, improving data tracking for future analysis.
- Managed conflict resolutions with customers, drivers and other personnel to encourage professional relationships and promote respect.
- Maintained updated and detailed records of calls in physical and electronic database.
Vehicle Purchasing Agent
Pick-n-pull Auto And Truck Dismantlers
08.2009 - 11.2014
- Optimized inventory management by accurately tracking vehicle acquisitions and maintaining organized records.
- Conducted thorough research on potential vehicle acquisitions, verifying quality and value before committing to purchases.
- Maintained documentation for all purchases.
- Analyzed and reported on inventory levels to determine purchasing requirements.
- Directed Sellers and Buyers where to sign on titles and BOS (Bills of Sales).
- Abided by all safety protocols while out in the field with moving heavy equipment.
Office Assistant
Clark College
04.2008 - 08.2009
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
- Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
- Expedited document processing with accurate data entry and timely filing.
- Increased customer satisfaction by providing professional and courteous front desk support.
Education
No Degree -
Portland Community College
Portland, ORNo Degree -
Mt. Hood Community College
Gresham, ORHigh School Diploma -
Camas High School
Camas, WA06-2004
Skills
- Customer service
- Data entry
- Active listening
- Attention to detail
- Updating logs
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimeWork Location
RemoteImportant To Me
Career advancementWork-life balanceFlexible work hoursHealthcare benefitsWork from home optionPaid sick leave401k matchLanguages
Japanese
Elementary
English
Native or Bilingual
Timeline
Dispatcher
Triple J Enterprises
05.2015 - Current
Vehicle Purchasing Agent
Pick-n-pull Auto And Truck Dismantlers
08.2009 - 11.2014
Office Assistant
Clark College
04.2008 - 08.2009
No Degree -
Portland Community College
No Degree -
Mt. Hood Community College
High School Diploma -
Camas High School
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