Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Katherine Haun

Owosso,United States

Summary

Approachable Hostess with extensive experience managing reservations and waitlists. Warmly greets and seats guests promptly to maintain workflow. Highly organized and committed to creating a welcoming atmosphere.

Overview

2
2
years of professional experience

Work History

Hostess

Wrought Iron Grill
06.2022 - Current
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Assigned patrons to tables suitable for needs and restaurant section rotation.
  • Supported servers, food runners, and bussers by keeping the dining area ready for every guest.
  • Cultivated positive guest relations by managing information and orchestrating speedy seating.
  • Worked with front-of-house staff to move tables and adjust seating to accommodate groups with special requests.
  • Monitored seating area and checked restrooms regularly to keep spotless.
  • Informed servers of newly seated parties for speedy service.
  • Collected information from arriving customers to seat groups or place them on the waitlist.
  • Recorded available tables after seating each party using specialized seating software.

Education

History

University of Illinois Urbana-Champaign
Urbana, IL
05.2027

Owosso High School
Owosso, MI
05.2023

Skills

  • Guest Flow
  • Reservation Documentation
  • High-Volume Dining
  • Guest Inquiries
  • Dining Crew Workflow Optimization
  • Phone Inquiries
  • Dining Room Monitoring
  • Interactive Communication Skills

Accomplishments

  • Rosa Parks Scholarship Foundation Recipient
  • Zonta Club of Owosso Scholarship Recipient

Timeline

Hostess

Wrought Iron Grill
06.2022 - Current

History

University of Illinois Urbana-Champaign

Owosso High School

Similar Profiles

CREATE PROFILE
Katherine Haun